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Starbucks:What's it like to work here?

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Review averages

  • 491 employees say

    Excellent (269)
    54.786150712831%
    Good (127)
    25.865580448065%
    Satisfactory (58)
    11.812627291242%
    Subpar (37)
    7.5356415478615%
    3.83
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    3.33

Company summary

Our story began in 1971. Back then we were a roaster and retailer of whole bean and ground coffee, tea and spices with a single store in Seattle’s Pike Place Market.

Today, we are privileged to connect with millions of customers every day with exceptional products and more than 24,000 retail stores in 70 countries.

We’ve always believed in serving the best coffee possible. It's our goal for all of our coffee to be grown under the highest standards of quality, using ethical sourcing practices. Our coffee buyers personally travel to coffee farms in Latin America, Africa and Asia to select high quality beans. And our master roasters bring out the balance and rich flavor of the beans through the signature Starbucks Roast.

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Company info

Who we are

Products, services

Starbucks offers a range of exceptional products that customers enjoy in our stores, at home, and on the go. 

Coffee: More than 30 blends and single-origin premium coffees.

Handcrafted Beverages: Fresh-brewed coffee, hot and iced espresso beverages, Frappuccino® coffee and non-coffee blended beverages, Starbucks Refreshers® beverages, smoothies and teas.

Merchandise: Coffee- and tea-brewing equipment, Verismo® System by Starbucks, mugs and accessories, packaged goods, books and gifts.

Fresh Food: Baked pastries, sandwiches, salads, salad and grain bowls, oatmeal, yogurt parfaits and fruit cups.


Benefits

At Starbucks, our Total Pay package is called “Your Special Blend.” It’s a benefits package that is tailored to the needs of our partners. And it’s designed just for you.

Benefits-eligible partners (those working 20 or more hours a week) can get a wide range of perks, benefits and assistance. Your Special Blend might include bonuses, 401(k) matching and discounted stock purchase options. We offer adoption assistance and health coverage for you and your dependents, including domestic partners.

Starbucks College Achievement Plan is an opportunity for all benefits eligible U.S. partners (all brands) to complete a bachelor’s degree with full-tuition coverage for every year of college through Arizona State University’s top-ranked degree programs, delivered online. In addition, to show our gratitude for our partners who are military service members and veterans, they may extend an additional SCAP benefit to their spouse or child. Learn more

Partners also appreciate our recognition programs, career sabbaticals and other time-off programs. Plus, you can take advantage of partner perks such as 30% in-store and online discounts, one free pound of coffee, box of K-Cup® Packs or tea a week.


Location

For applicants

Videos

Starbucks — A Year of Good

What we offer

What is special about working for us?

To Be A Partner

Being a Starbucks partner means having the opportunity to be something more than an employee (#tobeapartner). Gigantic possibilities lie ahead—to grow as a person, in your career and in your community. To live the Starbucks mission and to be a leader. It’s the opportunity to become your personal best. To be connected to something bigger. To be meaningful to the world. And to be recognized for all of it. It’s all here for you.

Connect To Something Bigger

Connecting with each other, with our customers and the communities we are a part of fosters a deep sense of purpose at Starbucks. We believe we can all become a part of something bigger and inspire positive change in the world around us. That’s why we go out to do community service as a team throughout the year (#extrashotofgood), partnering up with organizations to revitalize and enhance the neighborhoods we serve.


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What else should applicants know about us?

Diversity and Inclusion

At Starbucks, we strive to create a culture that values and respects diversity and inclusion. Our goal is to build a diverse workforce, increase competencies, shape a culture of inclusion and develop a diverse network of suppliers. Our welcoming work environment encourages partners to engage with one another and make Starbucks a place they look forward to working each day.

Starbucks Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf.

Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email.

Application advice

Advice to applicants

Reviews for Starbucks

Reviews - What employees say

3.83 Employees say
3.33 Applicants say
  • 07.Dec 2017 (Last edit 09.Dec 2017)
  • Employee

Barista

3.22

Suggestions for improvement

  • Try to display more empathy. As baristas, "We create inspired moments in each customer's day." Maybe management should consider this phrase when dealing with their partners. A boss evokes fear, a lead evokes loyalty and respect.

What I like about the company

I really enjoy the employees you get to work with. Excellent benefits. You get to meet many great people both coworkers and customers.

What I dislike about the company

I feel that Starbucks attempts to remove those who are sick or injured. Instead of acknowledging such injuries, management will find other reasons to get you fired. For example, a colleague of mine broke a bone while working at Starbucks. Instead of acknowledging this injury and trying to modify the work, the manager tried to get the partner fired saying the partner did not model the "Starbucks Experience." I feel that, like many corporations, Starbucks values economics over the safety of its employees as well as its consumers.

Suggestions for improvement

  • Automate and simplified systems for ordering. Outsourcing of some deep cleaning tasks where margins make possible to meet profitability.

What I like about the company

Customer and employee focused leadership.

What I dislike about the company

General ignorance of corporate employees of how taxing retail management can be. Effort to make process simpler with tremendous progress, yet tasks continue to impeded customer connection.

  • 20.Nov 2017
  • Employee

Support from management

As a superviser it's almost nd basically my job to support the management team most of the time when they are not on the floor to look over

Freedom to work independently

I have a tendency to not ask for help when I really need it , rather do it myself then bother anyone else.

Attitude towards older colleagues

Most of my time I am surrounded by seniors that has been in the company longer than I have teaching and showing me the ways.


Review averages

  • 491 employees say

    Excellent (269)
    54.786150712831%
    Good (127)
    25.865580448065%
    Satisfactory (58)
    11.812627291242%
    Subpar (37)
    7.5356415478615%
    3.83
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    3.33

kununu score comparisons

Starbucks
3.82
493 reviews

Industry average (Food Production/Farming)
2.87
27,564 reviews

kununu average
3.19
2,266,000 reviews