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Starbucks:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
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Review averages

  • 784 employees say

    Excellent (443)
    56.505102040816%
    Good (204)
    26.020408163265%
    Satisfactory (89)
    11.352040816327%
    Subpar (48)
    6.1224489795918%
    3.89
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    3.33

Reviews for Starbucks

Reviews - What employees say

3.89 Employees say
3.33 Applicants say

Company Culture

My teammates are some of the best people in the whole world.

Support from management

My teammates are some of the best people in the whole world.

Teamwork

We are always held to a high standard of dignity and respect for each other.

Freedom to work independently

In general, this is true, only if you know what you are doing and have been trained properly.

Internal Communication

I felt like we were always the last to know when a new change was forthcoming.

Gender Equality

I see more women in upper management then men.

Attitude towards older colleagues

I know of a lot of people who work here in their midlife time.

Career Development

Only if you know the right people.

Overall compensation for your work

I have been working there for over ten years, and I still have not broken $12 an hour. Not sure I would call that fair.

Office / Work Environment

It is hard to give this one high marks because of the difference between behind the counter and in front of the counter.

Environmental Friendliness

Nope, nope, nope. We need help in our environmental areas.

Work-Life Balance

This place hardly ever offered good options for work-life balance.

Company Image

We are the walmart of coffee shops.

Job Security

Yes, only because I work myself half to death.

Handicapped Accessibility

There are few parking spaces, and even less table for them to sit at. I feel like this needs improvement.

Workplace Safety

We are pretty thoroughly trained for the most part but one cannot be taught common sense.

Challenging Work

It is physically challenging and at times it can be mentally as well due to unforeseen circumstances.

Inclusive / Diverse

We are for sure an equal opportunity employer.

Suggestions for improvement

  • I feel like we should get back to basics. The retail that we carry had become way out of left field. I feel like a lot of product is going to waste. We are already a culture of waste, and everything we can do to avoid making the problem worse is worth trying.

What I like about the company

I got hired in 2008. I was a single mother desperate to find a job to support my daughter and I. My hiring manager did so much for me, even before I clocked in for the first time. She understood the struggle as she was in the same situation as I was, only with more kids. She has continued to do so much for me over the passed ten years of my employment with this company. She had guided me and shown me things that no one else would take the time for. She had given me such valuable advice, and I consider her one of the best friends I have in my life. I don't know where I would be today if she didn't take a chance on me way back in August on 2008. She for sure changed my life and helped me so much. She is the reason I am where I am today.

What I dislike about the company

There is a lot to love about this company. One of the things I would change is the way they calculate labor. Their algorithms need to be more flexible when it comes to shifting markets. Not every market is the same and therefore has different needs when it comes to labor and such. Also, I feel like they need to take a little better care of their employees. I know they provide a lot of benefits and perks, but I have been with the company for over ten years and make just a little bit more than new employees. They need to take length of employment into account when giving out raise percentages. Also, they should have given those of us who were above the minimum wage make a small bump when minimum wage went up. It is not fair that I didn't get anything simply because I already make more than that. I also feel like work-life balance needs to be more closely evaluated. More regular hours, and less stress about how we are going to fit work and home life into our everyday.

Company Culture
4.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
5.00
Handicapped Accessibility
2.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Starbucks
  • City
    Tucson
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Free Snacks/Drinks is offered

Company Culture

My company is foremost a leader in equal oppurtunity and fair trade practices.

Support from management

My company is foremost a leader in equal oppurtunity and fair trade practices.

Gender Equality

My manager has taken every oppurtunity to let me know as a woman that when ever I have any issue that is solely related to being a femal, that it is my problem and definitely not his. When I was breastfeeding he let me know how much of an issue it was on a daily basis that I was a nuiscance. When I had issues with my pregnancy he would never give me an earlier shift that would let me work slightly easier even though I told him how difficult it was. He never helped me resolve a sexual harrasment

Career Development

My manager refused to promote me for 6 years while I did the shift supervisor duties as a barista. Continues to not work on my growth when I ask for help.

Overall compensation for your work

I make great bank rn. I get insurance, stock grants, help with college payment, i get to go to ASU for free, i get tips, 30% off, i get discounted stock, 401k, HSA, free drinks, free food.

Office / Work Environment

He refuses to help us adjust the temperature to the time of days needs.

Environmental Friendliness

My manager does not listen to sound advice on how to reduce wast over all and resisted my attempt for years to develp better recycling habits.

Company Image

I love my company's standards of ethical hiring over all. They continue to impress me with their dedication.

Job Security

I have been let known that I could be fired for any reason at any moment my manager chooses even though I have been working their for 11 years.

Handicapped Accessibility

My manager refused to make reasonable accomadations for a femal employee with RA and another with Fybromyalgia and another with a broken bone.

Workplace Safety

My manager scheduled me to be alone in the store with a male employee I accused of sexual harrasment. He told us to take trash out at night even though our company forbids it.

Challenging Work

It's one of the most stressful jobs I can imagine and yet beyond easy at the same time when everyone works together.

Inclusive / Diverse

My manager at the queensbury location has only hired, not transferred from another store, but hired from outside the company 2 black people, 2 latino, and never anyone that could claim anyother diverse background in 9 years

Suggestions for improvement

  • Have the baristas give reviews of your SMs and DMs once a year to improve their failings. Obviously youll have to take the overall reveiw and not just a few individual responses unless they were disturbing. You manager have room for improvement at every store and waiting for the DM to correct it or the RM to correct it after any incidents is too little too late in some cases.

What I like about the company

We achieve a lot as a team. We make great customers connections. It's an awesome plavebti network and grow as a person if you take the time.You will learn awesome customer service skills, reasoning, de-escalation training, multitasking, inventory, food safety training,and you'll develop a refined taste palate.You'll also add to your family and friends.

What I dislike about the company

I stead of waiting for an employee to take issue with your Store or District mangers you should have barista reviews that are provided once a year thatbcan contribute over all to your mangers improvement. You have ample oppurtunity for improvement at every store and plenty of low level baristas with ideas on change. Waiting for that change is waiting for improvement in sales and morale.

Company Culture
5.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
1.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Starbucks Coffee Company
  • City
    Queensbury
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • I feel the quality of the hired partners could improve or be given a more challenging application/interview process. The code of conduct, company policies and standards, and general daily work place approach/attitude needs to be constantly addressed as well as upheld. Regular individual store meetings (mandatory) every 4-5 weeks; giving partners the ability to adress personal concerns and store wide complaints, suggestions, and freedom to speak what’s on ones mind.

What I like about the company

As a whole, Starbucks is an amazing corporation to work for—especially as a student or during transition. Being a corporate business, they treat even part-time employees better and give wonderful opportunities and benefits from the start. Most of my experiences have been positive, regardless of whether I have picked up a shift at a location I’ve never been before; You’re treated as family and welcomed by other partners. The ability to pick up hours at other stores, and transfer capability to another location they give you, it gives anyone a chance to have a schedule/money motivation to fit their lifestyle. You have hotline options if you need someone to talk to or are in need of therapy. You are given healthcare options as well as college tuition assistance with ASU till you have an associates degree. You are given the chance of promotional opportunities to a shift supervisor to a assistant manager and from there store manager—without a college degree. After the probation period upon employment, you receive stock in the company, no strings attached. You are given the option to start a 401k plan if you want, and the have company healthcare options you can choose to take advantage of. Being one of the largest and most successful corporate companies, (especially from which I’ve worked for), regardless of the inevitable fact that anyone is replaceable; they do they more to take care of even a part-time employee then any other corporation I know to be in existence.

What I dislike about the company

The current location that I have been working at for the last 6 months or so has created confusion, doubt, and caused me to question my incredibly positive perception of the company I work for. Aside from the current location I am working out of, I have never experienced the amount of distress, feeling unwelcomeness, as well as no support from fellow partners(employees). I have had the opportunity to have worked at at least 20 different locations during my years of employment, and never have I experienced the depression, anxiety, sadness, or ever felt the need to walk out during a shift. Starbucks is suppose to be about family, partnership—being a team and creating lasting personal connections. This location it’s ever man for themselves regardless of creating positive customer experience, drink quality, or following the standard of which we are required to hold to. Experiencing what I believe to be considered an abuse of power by any store leader, from store manager to shift supervisor, concerns or complaints have either been lightly addressed with little to no repercussions, or have gone unnoticed entirely due to what could be considered as a “tenure” status.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Starbucks
  • City
    San Diego
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

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Review averages

  • 784 employees say

    Excellent (443)
    56.505102040816%
    Good (204)
    26.020408163265%
    Satisfactory (89)
    11.352040816327%
    Subpar (48)
    6.1224489795918%
    3.89
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    3.33

kununu score comparisons

Starbucks
3.89
786 reviews

Industry average (Restaurants/Hotels/Hospitality)
3.31
54,899 reviews

kununu average
3.36
3,183,000 reviews