- Starbucks Coffee Company07.Dec 2017 (Last edit 09.Dec 2017)
Suggestions for improvement
- Try to display more empathy. As baristas, "We create inspired moments in each customer's day." Maybe management should consider this phrase when dealing with their partners. A boss evokes fear, a lead evokes loyalty and respect.
What I like about the company
I really enjoy the employees you get to work with. Excellent benefits. You get to meet many great people both coworkers and customers.
What I dislike about the company
I feel that Starbucks attempts to remove those who are sick or injured. Instead of acknowledging such injuries, management will find other reasons to get you fired. For example, a colleague of mine broke a bone while working at Starbucks. Instead of acknowledging this injury and trying to modify the work, the manager tried to get the partner fired saying the partner did not model the "Starbucks Experience." I feel that, like many corporations, Starbucks values economics over the safety of its employees as well as its consumers.