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Starbucks:What's it like to work here?

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Review averages

  • 549 employees say

    Excellent (309)
    56.284153005464%
    Good (136)
    24.772313296903%
    Satisfactory (65)
    11.83970856102%
    Subpar (39)
    7.103825136612%
    3.85
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    3.33

Company summary

Our story began in 1971. Back then we were a roaster and retailer of whole bean and ground coffee, tea and spices with a single store in Seattle’s Pike Place Market.

Today, we are privileged to connect with millions of customers every day with exceptional products and more than 24,000 retail stores in 70 countries.

We’ve always believed in serving the best coffee possible. It's our goal for all of our coffee to be grown under the highest standards of quality, using ethical sourcing practices. Our coffee buyers personally travel to coffee farms in Latin America, Africa and Asia to select high quality beans. And our master roasters bring out the balance and rich flavor of the beans through the signature Starbucks Roast.

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Company info

Who we are

Products, services

Starbucks offers a range of exceptional products that customers enjoy in our stores, at home, and on the go. 

Coffee: More than 30 blends and single-origin premium coffees.

Handcrafted Beverages: Fresh-brewed coffee, hot and iced espresso beverages, Frappuccino® coffee and non-coffee blended beverages, Starbucks Refreshers® beverages, smoothies and teas.

Merchandise: Coffee- and tea-brewing equipment, Verismo® System by Starbucks, mugs and accessories, packaged goods, books and gifts.

Fresh Food: Baked pastries, sandwiches, salads, salad and grain bowls, oatmeal, yogurt parfaits and fruit cups.


Benefits

At Starbucks, our Total Pay package is called “Your Special Blend.” It’s a benefits package that is tailored to the needs of our partners. And it’s designed just for you.

Benefits-eligible partners (those working 20 or more hours a week) can get a wide range of perks, benefits and assistance. Your Special Blend might include bonuses, 401(k) matching and discounted stock purchase options. We offer adoption assistance and health coverage for you and your dependents, including domestic partners.

Starbucks College Achievement Plan is an opportunity for all benefits eligible U.S. partners (all brands) to complete a bachelor’s degree with full-tuition coverage for every year of college through Arizona State University’s top-ranked degree programs, delivered online. In addition, to show our gratitude for our partners who are military service members and veterans, they may extend an additional SCAP benefit to their spouse or child. Learn more

Partners also appreciate our recognition programs, career sabbaticals and other time-off programs. Plus, you can take advantage of partner perks such as 30% in-store and online discounts, one free pound of coffee, box of K-Cup® Packs or tea a week.


Location

For applicants

Videos

Starbucks — A Year of Good

What we offer

What is special about working for us?

To Be A Partner

Being a Starbucks partner means having the opportunity to be something more than an employee (#tobeapartner). Gigantic possibilities lie ahead—to grow as a person, in your career and in your community. To live the Starbucks mission and to be a leader. It’s the opportunity to become your personal best. To be connected to something bigger. To be meaningful to the world. And to be recognized for all of it. It’s all here for you.

Connect To Something Bigger

Connecting with each other, with our customers and the communities we are a part of fosters a deep sense of purpose at Starbucks. We believe we can all become a part of something bigger and inspire positive change in the world around us. That’s why we go out to do community service as a team throughout the year (#extrashotofgood), partnering up with organizations to revitalize and enhance the neighborhoods we serve.


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What else should applicants know about us?

Diversity and Inclusion

At Starbucks, we strive to create a culture that values and respects diversity and inclusion. Our goal is to build a diverse workforce, increase competencies, shape a culture of inclusion and develop a diverse network of suppliers. Our welcoming work environment encourages partners to engage with one another and make Starbucks a place they look forward to working each day.

Starbucks Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf.

Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email.

Application advice

Advice to applicants

Reviews for Starbucks

Reviews - What employees say

3.85 Employees say
3.33 Applicants say
  • 13.May 2018
  • Employee

Company Culture

The grass is not always greener on the other side...

Support from management

I don't feel there is adequate support from management. They don't care about employee needs and your personal growth..

Teamwork

Just doesn't exist...

Freedom to work independently

It is a cult. Management has problems with you disagreeing with them, and if you need some time to yourself and to walk away they have an attiude about it... You are just a number...

Suggestions for improvement

  • I haven't been there long enough to really give thorough feedback on this at this time.

What I like about the company

Friendly staff, great customer service, opportunities to move up career-wise, and a passionate overhead.

What I dislike about the company

Each Starbucks retail location has the same coffee but different employees and different demographics of customers. With that being said, I think it is crucial to create teams that can thrive together and have the leadership that understands and supports the needs of the surrounding community to most efficiently serve the area. My Starbucks location does a great job of this while I have heard of others that do not.

  • 01.May 2018
  • Employee

Horrible

1.39

Company Culture

Their company culture looks great on paper but they do not execute what they write down.

Support from management

Management condones bullying, sexual harassment, religious discrimination, and has no problem to threaten partners over the phone. I left the company because a boss threatened my life over the phone tried to hide my sexual harassment claim, when in mourning over a relative she started rumors saying my parents are dead and if I don't come in to work I would be fired.


Review averages

  • 549 employees say

    Excellent (309)
    56.284153005464%
    Good (136)
    24.772313296903%
    Satisfactory (65)
    11.83970856102%
    Subpar (39)
    7.103825136612%
    3.85
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    3.33

kununu score comparisons

Starbucks
3.85
551 reviews

Industry average (Food Production/Farming)
3.06
36,340 reviews

kununu average
3.29
2,607,000 reviews