- State of Florida HQA02.Dec 2015
It was a high stress environment.
Support from Management
Abusive language used by supervisor in response to high stress situations.
There were many existing conflicts internally with staff members.
Training is inadequate, and communication is convoluted (two or more trainers differing in instruction and process).
Computer software programs are inadequate to provide for accurate processing and accountability, and provide an environment prone to error.