- Statewide Insurance20.Jan 2016
Hmm! People whose careers are in social work generally have much empathy for our consumers, lots of patience with difficult personalities, and usually find the humor in outlandish situations and characters that contact us for assistance. The job can be stressful, and some things you hear about are bound to be depressing. We are afforded regularly scheduled debriefing sessions, and every coworker can identify when you may need to blow off steam or just commiserate with someone who understands. I have always been treated fairly and trust that my coworkers have my back.
Support from management
When working as an Intake Specialist, you take calls from all over the state regarding abuse, neglect, and exploitation of children, disabled adults and the elderly. The training is thorough, and there is a supervisor queue available at all times to assist in making decisions regarding whether or not to open a new case for investigation. The specialist is provided support when needed but also encouraged to think independently more and more over time.