Trust is rarely there. Managers are more likely to punish people than to praise. There is little sense of community but a strong sense that the bottom line is the only thing that matters.
Support from management
Very little support for employees with complaints or issues.
Individuals are encouraged to work together but individuals are singled out when there are problems.
Freedom to work independently
Workload is never evenly balanced.
Communication is the worst I've seen at any of the companies I've worked. Between all levels, there is very little and employees struggle to get the right information. Everyone is often expected to "read minds".
Attitude towards older colleagues
I've seen old and young hired and fired all the same.
There is room to grow into positions and I've watched some people try. But any time someone moves up, they rarely manage to hold that position and are either quickly demoted or fired outright. Some of this might just not be a good fit, but I don't think they had the right training to succeed.
Overall compensation for your work
Wages and salary and generally fair and actually higher than what you would find in the area. But there are little benefits. The insurance is affordable but very good. Vacation is decent. I think the demand on the employees is more than what they are compensated for.
Office / Work Environment
The equipment is the worst aspect of the entire business probably. If you are lucky to have the tools you need, they are either broken or inadequate. OSHA has been at the building on several occasions and there is no physical room to work properly. Everyone is piled on top of each other or expected to work in places that aren't heated or cooled properly. I even saw one woman working on a computer in a dark closet.
The company seems aware but where the rubber meets the road, there is little follow up. Quality of products or services is sacrificed for a better price. I don't see this company ever being concerned with external impact on environment local or global.
Vacation is actually OK to take and aren't given a lot of grief. However, there are occasions, especially if someone is being targeted, when this becomes a factor of them being let go or their raise impacted.
I don't think I've seen a single person talk good about the company. Most people don't smile when they are at work. We are told often that customers are threatening to leave. We see them leave. Employees are told that if they want to make a change they have to be the change. That would be fine, but there is rarely support to do it.
Employees are constantly informed that they are replaceable. People are hired and fired daily. It's worse than McDonald's. Wage freezes happen ever year, sometimes multiple times a year and raises are a constant issue with some people getting more or less or none at all.
The building doesn't really have stairs so access isn't a big problem up and down. But anyone who's over weight or has problems moving has a lot of trouble getting past obstacles and hazards in the building. Office work might be the only exception.
As said, safety is a joke. OSHA visits several times a year. Fork lifts are constantly destroying the inside of the building. We are told at company meetings that workman's comp is one of the biggest loses in profit for the company. It's shameful at best.
In some ways there is a sense of accomplishment. But the good is often overlooked for the bad. Even though you might get a lot of work done, if it doesn't match what someone expected you to do (whether you were told or not) you can be made to feel like you did very little.
Inclusive / Diverse
Yes, to a point. I think the many non-white employees are merely hired for tax benefits than any social or cultural responsibility. I think there has been one black staff member ever. Gender differences don't seem to have an impact.
Suggestions for improvement
- Spend money on proper tools and training. Give people a chance to succeed and stay on. Give people space to work. Be open with communication, what is expected and how employees are performing vs expectation. Make Sterling a place where people are proud and confident. If they make a mistake or screw up, they should have a chance to fix it instead of looking for a new job before the end of the shift.
What I like about the company
There is room to grow and the products they make are interesting. The starting pay in most areas is fairly good for a manufacturer in the area. Company parties were fun when they had them.
What I dislike about the company
There is little respect for the employees as people or workers. When you do take initiative and try to do more work or move up, you are given so much more without the tools you need you are destined to fail. Safety is non-existent. Managers aren't even around long to provide much guidance.