Skip over menu?
  

Summit Credit Union:What's it like to work here?

United States Industry Banking & Investment Management
Skip over sub-menu?
On the HR or Talent Acquisition team? These reviews are waiting for your response. Get access to receive new review notifications right to your inbox for free.

Reviews for Summit Credit Union

Review factors

Feel-Good Factor

Company Culture
3.20
Support from management
3.10
Teamwork
3.30
Freedom to work independently
3.10
Internal Communication
3.50
Office / Work Environment
4.00
Environmental Friendliness
4.20
Work-Life Balance
2.90
Challenging Work
3.30
Inclusive / Diverse
3.10

Career factor

Gender Equality
3.90
Attitude towards older colleagues
3.40
Career Development
2.80
Overall compensation for your work
3.10
Company Image
3.60
Job Security
3.20
Handicapped Accessibility
4.50
Workplace Safety
3.70
Benefits

The following benefits are offered

No flex. working hours Parking in 6 of 10 reviews Easy access to public transportation Stock or equity options in 1 of 10 reviews 401(k) in 6 of 10 reviews No onsite daycare facility No reimbursed daycare No ability to work remotely Desirable office location in 1 of 10 reviews Tuition assistance in 5 of 10 reviews No Paid Parental Leave 401(k) Match in 6 of 10 reviews Flexible spending account in 5 of 10 reviews Paid time off in 7 of 10 reviews Healthcare (including vision and dental) in 6 of 10 reviews No relocation allowance Life insurance in 7 of 10 reviews

The following perks are offered

No on site cafeteria No meal or transportation allowance Health and wellness programs in 6 of 10 reviews Employee discounts in 4 of 10 reviews No vehicle allowance Employee events in 3 of 10 reviews No dogs allowed No fitness center on site No company provided food and/or drink
Filter reviews

Filter

Reviews

Suggestions for improvement

  • ability to work remotely from home. more employee events

What I like about the company

everyday is pretty much a positive experience. i look forward to going into work everyday.

What I dislike about the company

the pay needs to increase based on merit and experience

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Greensboro
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
What is the company culture like at Summit Credit Union? Help others make critical decisions by letting them know what it’s like to work here!

Suggestions for improvement

  • I think they work hard to improve daily.

What I like about the company

I really do not have anything to add here

What I dislike about the company

Everthing and everyjob has it’s downfalls...

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • They just need to advertise more so more people would know about it.

What I like about the company

Everyday I go to work it never feels dreadful when I wake up, on my way there, or while I'm there. Business always gets handled but every employee is so helpful if anything were ever to go wrong. Everyone has a unique responsibility although we all share common tasks and also could do the other persons job if they weren't there. So the work familiarity is always shared.

What I dislike about the company

There's not much wring with it other than not many people know about the company. So I would say lack of advertising.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Summit Credit Union
  • City
    Milwaukee
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • I can't think of anything to improve at this time.

What I like about the company

This is the only company I have worked for where I feel like what I do matters and it's a place that I enjoy going to every day!

What I dislike about the company

Honestly, nothing. Anything that comes to mind, they have already changed or are implementing change.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Better employee development programs/assistance for employees not sure what their next step/options are.

What I like about the company

The best part about working for Summit is helping the members with their financial goals. In the branch, although it has become salesy, the members are the main focus. Summit provides good benefits and the employees are great to work for. Most of upper management tries to get to know everyone (approx. 300+ employees) by facial recognition. If you know what path you want to follow and stick to it you can move up or transfer departments quickly (if there is an opening). Summit is very big on promoting from within.

What I dislike about the company

The pay could be a bit better. Overall, Summit’s main focus is the member and helping them reach their financial goals/dreams, but since Summit has been growing rather quickly, sales/goals have been a large factor in order to stay in pace with the growth. This can make it feel like we aren’t there for the member as much but to just match growth. Summit prefers to promote from within, but only if you know what path you want to follow. Managers will be quick to tell you that progression is your own responsibility and very few managers will actively assist employees with growth.

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered
  • 15.Mar 2017
  • Employee

Support from management

Goals are not realistic. They don't take different demographics into consideration. They lump everyone into one group.

Teamwork

Co-workers know how to work well together. Branch Managers try to derail that harmony.

Freedom to work independently

You are micro managed constantly.

Internal Communication

There is plenty of communication on your job. In fact certain managers don't know when to be quiet.

Attitude towards older colleagues

Employees that have higher pay and longer vacation time are belittled until they leave so that they can hire others for less. Instead of valuing the experienced employee they push them out to save money.

Career Development

You are only supported in your career development if you are part of the "it" crowd. Even if you have more experience than someone else, if they are part of that crowd, they will get the job before you.

Work-Life Balance

If you have older children you are expected to work more to cover for the employees that have younger children. Certain employees are told that we have a business to run no matter what, while other are told it is no big deal. You take off whenever you need. Things will be covered.

Job Security

Branch managers let you know all the time that your job is not stable. You can be replaced at anytime.

Workplace Safety

There has never been any training to prevent accidents. Staffing branches lately doesn't help prevent robberies either. Safety of employees is of no concern.

Challenging Work

The work is challenging. You can be proud of the work you produce. However, your manager will belittle your work by asking you "what else could you have done for that member?" Nothing is ever good enough.

Inclusive / Diverse

Opinions are only supported if they line up with the Upper Managements.

Suggestions for improvement

  • Branch Managers should not be able to belittle the employees. HR should not be backing the managers that do this. Upper management should be paying attention to what is happening to their branches.

What I like about the company

The benefits are top of the line.

What I dislike about the company

The sales pushing is horrible. It needs to go back to member centered.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 15.Mar 2017
  • Employee

Company Culture

You will hear a lot of flowery talk about how great the company is, then reality sets in.

Support from management

Goals are not realistic. They don't take different demographics into consideration. They just lump all demographics into one. Employees are NOT part of the decision making process. They are only interested in the bottom line. Upper Management also allows for Branch Mangers to belittle and make long term employees feel inferior without any recourse. HR backs the managers up 100%. The employees have no way to defend themselves.

Teamwork

Co-workers know how to work well together. Management does not.

Freedom to work independently

You are micro-managed on everything.

Internal Communication

There is plenty of communication. In fact, certain managers don't know when to be quiet.

Attitude towards older colleagues

People who get paid well and have more vacation time start to get treated poorly to push them out of the company so they can hire people for less. Especially in the branches.

Career Development

You are only supported in your career development if you are part of the "it" crowd. If you are not part of that crowd, you are over looked for internal job opportunities. Even if you have the experience over someone else.

Work-Life Balance

If your children are older, you are taken advantage of to work more to cover for the employees who have children that are younger.
Certain employees are told that we have a business to run and you need to be at work no matter what, while others are told it is no big deal if they need to be off, they need to be off.

Job Security

Branch managers make you feel job security is never going to happen.

Workplace Safety

There is never any training on workplace safety. Staffing no longer allows for the safety of robbery prevention either.

Challenging Work

The work is challenging and you can be proud of it. The part that will get you is constantly being told that you are not good at your job because you didn't do enough sales!

Inclusive / Diverse

Your opinions only matter if they line up with the bottom line.

Suggestions for improvement

  • Don't allow branch managers to belittle employees. Stop focusing so much on sales and numbers . Make it about the actual member again.

What I like about the company

The benefits are top of the line.

What I dislike about the company

Summit is no longer about the member. It is all sales driven.
Also, they allow Branch Mangers to belittle their employees and HR backs them up 100%. Employees have no way to defend themselves.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered
  • 30.Sep 2016
  • Employee

Workplace Safety

While this is a credit union, there is a strong sales culture where branches are competing against each other and co-worker against co-worker. Sales goals were not computed based on prior year sales or neighborhood possibilities but at a certain % increase each year whether the branch were able to accomplish the goals or not. Senior staff and those who had dedicated decades to the company were dropped swiftly and decisively in order to obtain newer and lower paid employees.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Finance
  • 17.Sep 2016
  • Employee

Company Culture

The company is much more invested in making their customers happy which marginalized the wellbeing of their number one fans---their employees!

Career Development

Has culture that encourages job shadowing and applying for their positions within the company. However what was vastly disappointing is the managers' ability to manipulate job application process for a different position. I experienced that all too well.

Suggestions for improvement

  • 1) Cultural humility needs to be adapted in order to grow the company. SCU benefits off from People of Color's patronage but purposefully not accommodating community members is unprofessional. 2) Be transparent and communicate with subordinates. Many times I had to find out crucial pieces of information through my fellow teammates instead of management or higher up. 3) Increase pay of tellers to match what you are demanding out of their time. Many many times tellers cannot leave work on time even after a 10 hour shift due to serving on customers first AT ALL COSTS.

What I like about the company

I liked having the ability and autonomy to help customers that needed your help and Finacial education. It felt great being rewarded with compliments and referrals.

What I dislike about the company

Lack of cultural diversity and the unwillingness to make the effort to sit down and talk to subordinates about real company issues.

Company Culture
3.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
5.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 12.May 2016
  • Employee

Support from management

Supervisors that are in place are completely clueless of the policies of the credit union and have NO concept of confidentiality of customer nor employee information.

Suggestions for improvement

  • Revamp management.

What I like about the company

Nothing

What I dislike about the company

There is no real leadership; supervisors are clueless as to the policies; no confidentiality for employees.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Greensboro
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered