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Summit Credit Union:What's it like to work here?

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Summit Credit Union experience report

  • 17.Sep 2016
  • Employee

Need to Truly Diversify Company

3.11

Company culture

The company is much more invested in making their customers happy which marginalized the wellbeing of their number one fans---their employees!

Career Development

Has culture that encourages job shadowing and applying for their positions within the company. However what was vastly disappointing is the managers' ability to manipulate job application process for a different position. I experienced that all too well.

Suggestions for improvement

  • 1) Cultural humility needs to be adapted in order to grow the company. SCU benefits off from People of Color's patronage but purposefully not accommodating community members is unprofessional. 2) Be transparent and communicate with subordinates. Many times I had to find out crucial pieces of information through my fellow teammates instead of management or higher up. 3) Increase pay of tellers to match what you are demanding out of their time. Many many times tellers cannot leave work on time even after a 10 hour shift due to serving on customers first AT ALL COSTS.

What I like about the company

I liked having the ability and autonomy to help customers that needed your help and Finacial education. It felt great being rewarded with compliments and referrals.

What I dislike about the company

Lack of cultural diversity and the unwillingness to make the effort to sit down and talk to subordinates about real company issues.

Company culture
3.00
Support from Management
4.00
Teamwork
3.00
Level of Autonomy
4.00
Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall Compensation for your work
1.00
Office/Work Environment
2.00
Eco-consciousness
4.00
Work-Life Balance
1.00
Company Image
5.00
Job security
2.00
Handicap Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Summit Credit Union
  • City
    Madison
  • Are you a Current or Former Employee?
    Not specified
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

There are no statements for this review yet.

Company response

The review above has been updated on Sep 17, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!