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  • Dec 23, 2015

Service Advisor

company Sunnyvale Ford
City Sunnyvale
Are you a Current or Former Employee? Former job since 2014
Position Others
Department Others

Suggestions for improvement

  • Change management from top down. Get rid of union so that team environment can be created. Change service area software to current era. Example be able to greet customer with tablet to perform check in. Create documentation for new employees to be able to reference. Training for new employees. Example one on one instead of parking a new employee in front of a computer and say ask your coworkers when you have a question. Install a scheduling system for service and repair that works.

I like about the employer

Short commute.

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