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SunTrust Mortgage, Inc.:What's it like to work here?

United States Industry Accounting/Financial Services
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Reviews for SunTrust Mortgage, Inc.

Review factors

Feel-Good Factor

Company Culture
2.33
Support from management
2.33
Teamwork
2.83
Freedom to work independently
2.42
Internal Communication
2.17
Office / Work Environment
2.42
Environmental Friendliness
2.58
Work-Life Balance
2.17
Challenging Work
2.83
Inclusive / Diverse
3.17

Career factor

Gender Equality
3.17
Attitude towards older colleagues
2.67
Career Development
2.25
Overall compensation for your work
3.08
Company Image
3.08
Job Security
2.25
Handicapped Accessibility
3.92
Workplace Safety
3.67
Benefits

The following benefits are offered

Flex. working hours in 2 of 12 reviews Parking in 6 of 12 reviews Easy access to public transportation in 2 of 12 reviews Stock or equity options in 6 of 12 reviews 401(k) in 8 of 12 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 5 of 12 reviews Desirable office location in 7 of 12 reviews Tuition assistance in 5 of 12 reviews Paid Parental Leave in 4 of 12 reviews 401(k) Match in 8 of 12 reviews Flexible spending account in 7 of 12 reviews Paid time off in 9 of 12 reviews Healthcare (including vision and dental) in 9 of 12 reviews Relocation allowance in 1 of 12 reviews Life insurance in 7 of 12 reviews

The following perks are offered

On site cafeteria in 7 of 12 reviews Free (company provided) Meals in 2 of 12 reviews Health and wellness programs in 8 of 12 reviews Employee discounts in 7 of 12 reviews Vehicle allowance in 1 of 12 reviews Employee events in 6 of 12 reviews No dogs allowed Fitness center on site in 6 of 12 reviews Free Snacks/Drinks in 1 of 12 reviews
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Reviews

Suggestions for improvement

  • Better career advancement opportunities for women and minorities

What I like about the company

Flexible work schedule and I had an amazing management team

What I dislike about the company

Have better opportunities for minorities

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Stock or equity options is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Richmond
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
Have a question about SunTrust Mortgage, Inc.? Get answers from others who know this company!
  • 20.May 2018
  • Employee

Suggestions for improvement

  • When change is first announced, people will have information concerns. Often, leaders will want to explain why the organization is moving in a certain direction and why the change is a good idea. This is a mistake. People don’t want to be told the change is good until they understand it. Instead, leaders should share information as plainly and as completely as possible. In the absence of clear, factual communication, people tend to create their own information about the change, and rumors become facts.

What I like about the company

They are keeping up with the latest automation and technical advancements.

What I dislike about the company

The physical buildings need better upkeep... mold, dust, and bugs are always present.

Company Culture
4.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    SunTrust Mortgage, Inc.
  • City
    Richmond
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Involve employees more in decision making information, less micromanaging

What I like about the company

I enjoy working from home 2 days a week, holiday and community events, volunteer opportunities.

What I dislike about the company

Corporate culture is not focused on employees and positive investment in them.

Company Culture
1.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 18.Oct 2017
  • Employee

Challenging Work

Impossible to succeed here as a white female!

Suggestions for improvement

  • I knew 2 weeks into it that this company was a huge mistake! Had been in the business 32 years & had never experienced such a negative, hopeless situation as trying to navigate the disfunction here!

What I like about the company

Nothing

What I dislike about the company

Everything

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Desirable office location is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Richmond
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Production

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • Keep doing what you're doing. Correspondent Division is the best

What I like about the company

The division, for which I worked, understood that focusing on employee satisfaction resulted in better productivity from their Associates.

What I dislike about the company

Have nothing negative to state

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Glen Allen
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee
  • Department
    Production

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 07.Apr 2017
  • Employee

What I like about the company

Overall great company; benefits

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Richmond
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    C-Suite / Leadership
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 19.Jan 2017
  • Employee

Company Culture

very high stress level

Support from management

very non supportive

Teamwork

colleagues work well as that is all they have

Freedom to work independently

trust level almost non existent

Office / Work Environment

very high stress level

Environmental Friendliness

very low, extreme amounts of overtime are expected

Challenging Work

As an employee you are proud of the work but management is not

What I dislike about the company

Your work history and productivity doesn't seem to matter to them.

Company Culture
1.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Richmond
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Production

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Fitness center on site is offered
  • 30.Sep 2016
  • Employee

Aweful

2.00

Company Culture

They treat people like a number, just like branded caddle

Support from management

Management should be replaced completely and find people with a sense of dignity and respect for others

Teamwork

There is no team work, everybody look for their own backs cause they are afraid of loosing their jobs at the single mistake

Freedom to work independently

No, micromanagement is all the way.

Internal Communication

There is communication alright but is fake, Zero honest communication whatsoever

Gender Equality

No comments

Attitude towards older colleagues

No comments

Career Development

Non existence.

Overall compensation for your work

No comments

Office / Work Environment

Is ok but not as should be

Environmental Friendliness

Nope, Killing trees every second

Work-Life Balance

They dont care if you have an accident on the road, they will give you a write up for been 1 minute late

Company Image

Good

Job Security

Zero,worst feel ever to wale up every morning thinking is this going to be my last day? Just because i missed 1% of my monthly quota

Handicapped Accessibility

Ok

Workplace Safety

No comments

Challenging Work

Sure if challenging means "if you dont get 99% scorecard" this month you are out.

Inclusive / Diverse

Maybe this is the only opinion i can give a 3 star
They support diversity but not opinions.

Suggestions for improvement

  • Get rid of all the managers that are cashing checks for free and hire people that can manage employees

What I like about the company

Learning somethinf new from the field, other than that, management is a joke

What I dislike about the company

Management and job security

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
4.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Richmond
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered
  • 21.Feb 2017
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Glen Allen
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered
  • 11.Jan 2017
  • Employee
Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    SunTrust Mortgage, Inc.
  • City
    Richmond
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered