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Sutherland Global Services Inc.:What's it like to work here?

United States,  2 locations Industry Other industries
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Sutherland Global Services Inc.Sutherland Global Services Inc.Sutherland Global Services Inc.Watch video

Review averages

  • 55 employees say

    Excellent (16)
    29.090909090909%
    Good (8)
    14.545454545455%
    Satisfactory (17)
    30.909090909091%
    Subpar (14)
    25.454545454545%
    2.96
  • 6 applicants say

    Excellent (4)
    66.666666666667%
    Good (0)
    0%
    Satisfactory (1)
    16.666666666667%
    Subpar (1)
    16.666666666667%
    3.58

Company summary

Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in reengineering process.

We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.

Numbers

Employees

10,001+ employees

Company info

Who we are

Products, services

Specialties

Process Management and Transformation, Knowledge Services, IT Services, Technology, Healthcare, Banking and Financial Services, Insurance, Travel & Entertainment, Retail and Electronic Commerce Industries, Telecom, Government

Cumbersome, entrenched processes often get in the way of businesses running smoothly. Reimagining business processes allows us to streamline them and deliver exceptional experiences.

 That’s why for over 30 years, we’ve worked closely with organizations that care deeply about the customer experience, including 120+ of the Fortune 1000 and global leaders in almost every major industry.


Company outlook

Getting to easy is hard.

Business doesn't just happen. It’s a complex network of procedures, operations, and people. It's process, and it impacts everything.

At Sutherland we combine design thinking, domain expertise, and a deep understanding of business processes to get to the simplified solutions that work for you and your customers.

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2 Locations


  • 1160 Pittsford-Victor Road
    Pittsford, NY, 14534
    USA

  • 128 Spear Street, Floor 3
    San Francisco, CA, 94105
    USA

For applicants

Videos

Sutherland | Easy Is Hard
Sutherland Easy is Hard

What we offer

What is special about working for us?

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We're the people behind the screens, the clicks, the voice commands and all the points in-between where customers connect with your business.  At Sutherland, we're where people and process come together.


How would we describe the company culture?

Leadership.

Join our team that continues to push the limits of what is possible. Take your career to the next level. Our clients are leaders in their markets. Together, our energetic and passionate people drive critical results that accelerate our continued expansion.

Sutherland is a truly global, fast-paced company where you can make a transformative impact. A wealth of exciting opportunities await your inspiration.

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What else should applicants know about us?

Work from home.

Work from home while building your career! Become part of the CloudSource family and partner with a company that invests in you. With great training, support and career growth potential, you can expand your opportunities while maintaining a healthy work-life balance from the comfort of your own home.

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Military & Veterans.

We proudly support military service members and their families in finding rewarding opportunities with Sutherland. We value the experience, loyalty and strong work ethic that you bring to our team. Work with a company with global opportunities in 9 industries across 19 countries. Be a part of our mission and explore what is possible as you partner with our team, many of which are veterans and military spouses.

Application advice

Preferred application method

60 locations.

19 countries.

8 industries.

1 you.

Join us.

Reviews for Sutherland Global Services Inc.

Reviews - What employees say

2.96 Employees say
3.58 Applicants say
  • 01.Aug 2017
  • Employee

What I like about the company

Can make good money if you work hard

  • 14.Jun 2017
  • Employee
Company culture
2.00
Support from Management
1.00
Teamwork
3.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall Compensation for your work
2.00
Office/Work Environment
1.00
Eco-consciousness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job security
2.00
Handicap Accessibility
3.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive/Diverse
4.00
  • 19.May 2017
  • Employee
Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
2.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
2.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

Review averages

  • 55 employees say

    Excellent (16)
    29.090909090909%
    Good (8)
    14.545454545455%
    Satisfactory (17)
    30.909090909091%
    Subpar (14)
    25.454545454545%
    2.96
  • 6 applicants say

    Excellent (4)
    66.666666666667%
    Good (0)
    0%
    Satisfactory (1)
    16.666666666667%
    Subpar (1)
    16.666666666667%
    3.58

kununu score comparisons

Sutherland Global Services Inc.
3.02
61 reviews

Industry average (Other industries)
2.86
109,961 reviews

kununu average
3.08
1,710,000 reviews