- Sutherland Global Services19.Aug 2016
Suggestions for improvement
- Accountability, Training and development needed within every facet of this organization.
The company has attempted to establish a commendation website to increase employee recognitions. At the highest level, this is used to gain favor from the executives. Supervisors rarely recognize their direct reports.
There is a process in place that is excellent and works well; however management doesn't use the process in their decision making, during hiring, and to track poor performance of current employees.