- Sykes, Inc10.Dec 2015
Support from Management
When I was employed there after training you don't have the support of your team lead as they state over and over in training. Like any job they expect so much of you with little training!
In this position employees always relied on each other to do the job adequately.
They have one-on-one meetings that you have to have with your team lead once a week. They listen to your calls and tell you what you did wrong/right and let you know how to improve....but that rarely happened.