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T-MOBILE USA:What's it like to work here?

United States Industry Telecommunications
T-MOBILE USAT-MOBILE USAT-MOBILE USA
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Review averages

  • 4 employees say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (3)
    75%
    Subpar (0)
    0%
    3.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for T-MOBILE USA

Reviews - What employees say

3.15 Employees say
0.00 Applicants say
  • 08.Dec 2016
  • Employee

Company culture

The culture is good overall but Ghetto in some parts. The good ole boy system applies here dramatically.

Support from Management

None. If you express a idea they will turn it down in front of your face then go implemented behind your back.

Teamwork

Everyone looks out for themselves. The call center is a dog eat dog world.

Communication

Communication needs work dramatically the business sales department is fairly new only a year old and is changed Dailey without any notice or communication.

  • 28.Jun 2016
  • Employee

Company culture

The company is very employee focused. And that is non exempt employee focused.

Support from Management

Management does not support front line Supervisors. If the hourly employees don't like something that is all that matters.

Teamwork

There is no teamwork. Every Coach is out for themselves so that they can get the better schedule.

Level of Autonomy

The work is ok

Office/Work Environment

Music is played so loud that you need to raise your voice to be heard. Employees can have a hard time hearing their customers.

  • 17.Jun 2016
  • Employee

Coach

2.78

Suggestions for improvement

  • Hold the sr leaders accountable for the way they treat the coaches.

Review averages

  • 4 employees say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (3)
    75%
    Subpar (0)
    0%
    3.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

T-MOBILE USA
3.15
4 reviews

Industry average (Telecommunications)
3.09
23,317 reviews

kununu average
3.12
1,563,000 reviews