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Employer Reviews

2.56
  • Jun 28, 2016

Coach Customer Service

company T-MOBILE USA
City Nashville
Are you a Current or Former Employee? Former job since 2013
Position Employee
Department Executive leadership

Company culture

The company is very employee focused. And that is non exempt employee focused.

Support from Management

Management does not support front line Supervisors. If the hourly employees don't like something that is all that matters.

Teamwork

There is no teamwork. Every Coach is out for themselves so that they can get the better schedule.

Level of Autonomy

The work is ok

Office/Work Environment

Music is played so loud that you need to raise your voice to be heard. Employees can have a hard time hearing their customers.

2.78
  • Jun 17, 2016

Coach

company T-MOBILE USA
City Nashville
Are you a Current or Former Employee? Former job since 2013
Position Employee
Department Others

Suggestions for improvement

  • Hold the sr leaders accountable for the way they treat the coaches.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,343,000 reviews

T-MOBILE USA
3.41
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,744 reviews

T-MOBILE USA
3.41
Average of Telecommunications
3.16