- Tata Consultancy Services Limited09.Sep 2017 (Last edit 10.Sep 2017)
I almost lost my home because of their HR. I was refinancing my home, and it was cancelled because I was missing one document, a VOE (verfication of employment). The HR contact never answered or returned phone calls, the mailbox was full, and emails were unanswered.
I started the process again, and again TCS failed me. This time, there was no form for them to fill out - all they had to do was call the mortgage broker. It never happened. I reported to a higher level of HR, but no help. I communicated with another HR contact, and they felt no remorse at all, saying that helping me could be time consuming.
Twice I was refinancing my home, and needed TCS to verify my employment. Both times, they failed to do that, and my refinance was cancelled. How can I saw that I am proud to work for them when they won't even verify my employment status?