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TCom Networks:What's it like to work here?

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TCom Networks experience report

  • 03.Dec 2015
  • Employee

Neutral recomendation

1.72

Company Culture

The building was like a garage with the owner in an office and a bulpen for the technichians. There were also these weird cars that were outrageously fitted with company advertisements. Staff was given a choice to use their own vehicles......

Support from management

Routinely staff receives profanity laced emails from management including threats for those with low hours billable to customer. Senoir technicians work four hour workday, do not respond to emails when asked for direction on a project, and applies passive-aggressive approach when managing.

Teamwork

Company is driven by billable hours so teamwork is not always a priority. Overall the lower tier technicians are always available for questions and coverage if necessary.

Freedom to work independently

Senior techs have scheduled visits, junior techs compete for available hours amongst themselves.......so thats a NO.

Internal Communication

Communication was ok but mostly profanity laced emails about hours etc....
Every 2-4 months procedures would change so staff would learn a procedure and change....this was a 10-12 person company so it was expected.

Gender Equality

There were no women on staff besides the administrative assistant.

Attitude towards older colleagues

We were staffed on certain projects with a few senior workers.

Career Development

This is stepping stone company for workers who can handle the challenges while increasing your skill set over time.

Overall compensation for your work

There is lots of turnover which contributes to moore hirings. Salaries are what the market bears so it's my understanding that mid-level techs are probably underpaid based on market salary, years with the company, and year experience overall.

Office / Work Environment

You're in a garage but we had cubes to degree but it was open-concept.

Environmental Friendliness

Equipment was routinely thrown in parking lot dumpsters and not properly destroyed or disposed of.

Work-Life Balance

Given the culture with the emails and passive-agressive management, work life balance was not a priority of management.

Company Image

Website is a joke. All staff knows it.

Job Security

No job is ever guaranteed in MA.

Handicapped Accessibility

No

Workplace Safety

Yes.

Challenging Work

This where the company excelled. I was able to gain valuable real world IT skills from all pieces of businesses we supported in a very short amount of time.

Inclusive / Diverse

Diversity was neither promoted or discouraged during my time.

Suggestions for improvement

  • Reasses industry standards for staffing, compensation, and management.

What I like about the company

Skill set improvement in short space of time. You also were exposed to multiple industries and were involved from helpdesk to purchasing to projects etc...

What I dislike about the company

Bullying from management and a hostile work environment.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
1.00
  • Company
    TCom Networks
  • City
    Woburn
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Others
  • Department
    IT

The following perks were offered to me

Pet friendly/Pets allowed is offered

There are no statements for this review yet.

Company response

The review above has been updated on Dec 3, 2015.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!