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Tele -Services Direct:What's it like to work here?

United States Industry Telecommunications
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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (2)
    100%
    Subpar (0)
    0%
    2.12
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Tele -Services Direct

Reviews - What employees say

2.12 Employees say
0.00 Applicants say

Suggestions for improvement

  • Better training. Commission based sales is a pyramid scheme. Each level of management gets commissions based of sales of employees under their supervision. Because of that management is more concerned with pushing sales than resolving issues customers are calling about.

What I like about the company

Enjoyed working with a diverse group of team members

What I dislike about the company

7 weeks of paid training but a lot of that is very unproductive. Many of the systems used daily are barely touched during training. Training basically consists of a trainer reading from slide shows with little practical work. Floor support is slow and very inconsistent. No chat rooms available to employees to ask questions of teammates.

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

is offered is offered is offered is offered
  • Company
    Tele -Services Direct
  • City
    Anderson
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered

Support from management

Did not receive good training and supervisors encoraged unethical sells.

Suggestions for improvement

  • Clean the building..raise base pay. No more forced sells..respect employees and customers. Proper trainings to use computer systems simplify computer systems...make sure supervisor and CEO handles business in a professional manner...no yelling on the floor..

What I like about the company

Some of the other customer service representative that worked there was nice.

What I dislike about the company

The base pay..The dirty work environment. The forced sells we were told we had to do.the yelling the supervisors and the CEO did while we were on the phones and the customers could here it.

Company Culture
1.00
Support from management
2.00
Teamwork
2.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered
  • Company
    Tele -Services Direct
  • City
    Anderson
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Others

Other company profiles

Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (2)
    100%
    Subpar (0)
    0%
    2.12
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Tele -Services Direct
2.12
2 reviews

Industry average (Telecommunications)
3.22
29,716 reviews

kununu average
3.28
2,611,000 reviews