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Telenetwork Partners, Ltd:What's it like to work here?

United States Industry Telecommunications
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Telenetwork Partners, LtdTelenetwork Partners, LtdTelenetwork Partners, Ltd
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Review averages

  • 6 employees say

    Excellent (2)
    33.333333333333%
    Good (2)
    33.333333333333%
    Satisfactory (0)
    0%
    Subpar (2)
    33.333333333333%
    3.24
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Telenetwork Partners, Ltd

Reviews - What employees say

3.24 Employees say
0.00 Applicants say

Suggestions for improvement

  • Better food options, increased food stipend, promotions based on merit, not race.

What I like about the company

Employees are nice, and compared to other ISP support teams, standards are based in customer satisfaction and not call volume

What I dislike about the company

No real structure, promotions given out not based on merit or tenure, promotes people to their level of incompetence

Company Culture
2.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Telenetwork Partners, Ltd
  • City
    Austin
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • Increase pay and update policies to increase quality of work, make tools more stable

What I like about the company

I enjoy working with my team and talking with them. Working at home is very convenient

What I dislike about the company

Need higher pay and better policies to improve the quality of work

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Ability to work remotely is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Telenetwork Partners, Ltd
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered
  • 20.Jul 2018
  • Employee

Suggestions for improvement

  • there should be re-training done at least twice a year to ensure all reps are handling the calls the same and that will also keep down customer dissatisfaction

What I like about the company

I've had medical issues that have kept me from working and my team lead had been extremely accommodating and worked with me so that I could take the time off I needed

What I dislike about the company

policies and procedures are constantly changing which has caused there to be confusion among reps and how some calls are handled

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00
  • Company
    Telenetwork Partners, Ltd
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

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Review averages

  • 6 employees say

    Excellent (2)
    33.333333333333%
    Good (2)
    33.333333333333%
    Satisfactory (0)
    0%
    Subpar (2)
    33.333333333333%
    3.24
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Telenetwork Partners, Ltd
3.24
6 reviews

Industry average (Telecommunications)
3.33
37,736 reviews

kununu average
3.38
3,262,000 reviews