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TeleNetwork:What's it like to work here?

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Reviews for TeleNetwork

Review factors

Feel-Good Factor

Company Culture
3.80
Support from management
3.75
Teamwork
3.81
Freedom to work independently
3.53
Internal Communication
3.63
Office / Work Environment
4.20
Environmental Friendliness
4.00
Work-Life Balance
3.94
Challenging Work
3.13
Inclusive / Diverse
3.80

Career factor

Gender Equality
4.19
Attitude towards older colleagues
4.07
Career Development
3.60
Overall compensation for your work
3.69
Company Image
4.07
Job Security
4.00
Handicapped Accessibility
3.75
Workplace Safety
4.38
Benefits

The following benefits are offered

Flex. working hours in 7 of 17 reviews Parking in 1 of 17 reviews Easy access to public transportation Stock or equity options in 1 of 17 reviews 401(k) in 8 of 17 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 11 of 17 reviews Desirable office location in 2 of 17 reviews Tuition assistance in 1 of 17 reviews Paid Parental Leave in 1 of 17 reviews 401(k) Match in 2 of 17 reviews No flexible spending account Paid time off in 12 of 17 reviews Healthcare (including vision and dental) in 9 of 17 reviews No relocation allowance Life insurance in 6 of 17 reviews

The following perks are offered

On site cafeteria in 2 of 17 reviews No meal or transportation allowance Health and wellness programs in 7 of 17 reviews Employee discounts in 5 of 17 reviews Vehicle allowance in 1 of 17 reviews Employee events in 7 of 17 reviews Pet friendly/Pets allowed in 1 of 17 reviews Fitness center on site in 1 of 17 reviews No company provided food and/or drink
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Reviews

Company Culture

Very positive

Support from management

Very positive

Challenging Work

Very challenging and rewarding

Suggestions for improvement

  • Better policies and pay so there isn't so much confusion

What I like about the company

Very rewarding work and friendly employees

What I dislike about the company

Need better policies and pay so there is more organization

Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    teleNetwork
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered
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Suggestions for improvement

  • Increase pay and improve policies to allow for better stability and customer satisfaction

What I like about the company

very friendly company and helpful, want you to succeed

What I dislike about the company

pay should be better, and better policies to ensure better customer satisfaction

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Telenetwork
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered

Suggestions for improvement

  • Make sure that when we are "at" work--quotes because I worked remotely--that everyone is still professional and doesn't make inappropriate jokes.

What I like about the company

Some of the managers were very friendly and honest about some information, but very rarely. A few did try to work with your schedule and any last minute changes that came your way. I made some friends that I still keep in contact with. I liked when we went to offline work and then we didn't get as many phone calls and we could joke as we did out work. It made the day more fun and go by a whole lot faster.

What I dislike about the company

Be more honest and upfront. Pay more employees more and be more transparent about commission percentages.

Company Culture
3.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Telenetwork
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered

Suggestions for improvement

  • Better organizational structure of teams and policies and better pay

What I like about the company

Friendly work environment where everyone respects each other and helps each other be successful

What I dislike about the company

The policies need improvement and the pay needs to be higher

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Paid Parental Leave is offered Paid time off is offered
  • Company
    Telenetwork
  • City
    Austin
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Vehicle allowance is offered

Suggestions for improvement

  • Get scheduling figured out. Everything else is fine.

What I like about the company

Supervisor's are great. It's convenient to work from home.

What I dislike about the company

Scheduling should definitely be revisited. There should be more pay raises.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
4.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    Telenetwork
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Attitude towards older colleagues

Work at home job. Age isn't a factor.

Suggestions for improvement

  • Better pay

What I like about the company

Immediate supervisors are very helpful. Work from home.

What I dislike about the company

Low pay. Strict rules about what you can and can't do to help customers.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Ability to work remotely is offered Life insurance is offered
  • Company
    TeleNetwork
  • City
    San Antonio
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Employee discounts is offered

What I like about the company

Good company, my team leaders have been supportive, work from home, flexible hours

What I dislike about the company

You cannot make a livable wage unless you are selling products, even on the tech support side.

Support from management
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Ability to work remotely is offered Paid time off is offered
  • Company
    TeleNetwork
  • City
    San Antonio
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 04.Mar 2017
  • Employee

Suggestions for improvement

  • Managers could respond quicker and be more attentive to issues within the company

What I like about the company

I like being able to work from home. It allows for more freedom and a better work/life balance.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Ability to work remotely is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Telenetwork California, Inc.
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee events is offered
  • 15.Feb 2017
  • Employee

Suggestions for improvement

  • Workplace policies could use some improving.

What I like about the company

I like the flexibility of the work hours and the Paid Time Off.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Ability to work remotely is offered Paid time off is offered
  • Company
    Telenetwork
  • City
    Austin
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 05.Dec 2016
  • Employee

Suggestions for improvement

  • Better organization. More intensive training for new trainees

What I like about the company

Work from home

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Telenetwork California, Inc.
  • City
    San Marcos
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Not specified

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered