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Teleperformance
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Employee Satisfaction

    • 2.6Overall compensation for your work
    • 2.7Job Security
    • 2.6Company Image
    • 2.7Career Development
    • 3.0Challenging Work
    • 2.8Company Culture
    • 2.5Internal Communication
    • 2.9Teamwork
    • 2.6Work-Life Balance
    • 2.6Support from management
    • 2.8Freedom to work independently
    • 2.8Office / Work Environment
    • 2.8Environmental Friendliness
    • 3.3Handicapped Accessibility
    • 3.1Workplace Safety
    • 3.2Inclusive / Diverse
    • 3.4Gender Equality
    • 3.1Attitude towards older colleagues

Companies are rated on kununu across 18 unique factors that fall into 4 categories. Since 2014, 293 employees and candidates rated this company with an average of 2.8 points.

Discover all 293 reviews

What employees say

Employees like

Well the people are their nice and I am thankful they have training and if you're not full ready they give you more training
It was adequate pay for the work. Working from home was the biggest perk.
I've been promoted several times along with paid business trips.
Worked for almost a year and never had help and support when I lost my home. Was homeless since work history wasn't over a year to rent a home. Outreached to management, supervisor and no one helped me. Had to leave work due to no rest at night being awake watching over myself from thieves, other homeless that might hurt me or worse. My paychecks would only cover for 9 days hotel stay and the next 5 days until my ...
Job stability, paid time off, flexible shifts.
What else do employees like? Discover 205 reviews

Employees don't like

The hours , they basically don't work with your schedule. I prefer part time but they're only giving me full time which is not cool
Management, they have some awful people in these positions that make you hate your job.
Pay rate, facility is not always clean and the place is always freezing year round.
We are working in changing the culture so that we are all aligned.
Training attendence policy was crazy and unpredictable
What else do employees not like? Discover 192 reviews

Suggestions for improvement

Don't treat a disability like a broken leg that will go away. Understand people have lives outside of work
Talk to the employees and listen to their suggestions on how to make the office a better place.
Updated training matierals. And mouse pads that support my wrist
The favoritism of managment time schedules
New upper management
What else do employees suggest to improve? Discover 270 reviews

Benefits & Perks

Here are the most voted perks & benefits as confirmed by 291 employees in their reviews.

  • ParkingParking
    54%54
  • Vision and dental healthcareVision and dental healthcare
    46%46
  • 401(k)401(k)
    43%43
  • Paid time offPaid time off
    42%42
  • Employee discountsEmployee discounts
    39%39
  • On-site CafeteriaOn-site Cafeteria
    37%37
  • Employee eventsEmployee events
    36%36
  • Life insuranceLife insurance
    30%30
  • Easy access to public transportationEasy access to public transportation
    20%20
  • Flexible working hoursFlexible working hours
    20%20
  • Health and wellness programsHealth and wellness programs
    19%19
  • Ability to work remotelyAbility to work remotely
    15%15
  • 401(k) Company Match401(k) Company Match
    15%15
  • Flexible spending accountFlexible spending account
    13%13
  • Desirable office locationDesirable office location
    12%12
  • Free snacks and drinksFree snacks and drinks
    10%10
  • On-site fitness centerOn-site fitness center
    8%8
  • Vehicle allowanceVehicle allowance
    7%7
  • Free mealsFree meals
    6%6
  • Tuition assistanceTuition assistance
    6%6
  • Paid Parental leavePaid Parental leave
    5%5
  • Stock or equity optionsStock or equity options
    4%4
  • On-site daycare facilityOn-site daycare facility
    3%3
  • Pet-friendlyPet-friendly
    2%2
  • Relocation allowanceRelocation allowance
    1%1

Best and worst factors

Best rated: Gender Equality

3.4

The best rated factor of Teleperformance is Gender Equality with 3.4 points (based on 34 reviews).


If female is sexie she gets more perks to chat with supervisors and for guys those that relate to his favorite sport get some perks like less work load and off the phone to be able to chat with supervisors about sports of course.
1
The company is 90% black and 10% other minorities. However, its like going to a club with lots of weed
1
Good awesome
5
Diversity was a strong suit and everyone was accepted.
5
Discouraged harassment
5
What else do employees say about Gender Equality? Discover 34 reviews

Worst rated: Internal Communication

2.5

The worst rated factor of Teleperformance is Internal Communication with 2.5 points (based on 51 reviews).


Some managers do and some do not
2
There is no direct communication. It all gets dictated down the chain of command so by the time it gets to agents from team leads it sounds like; ;”No more personals we are 4 minutes out of goal for that and now no bonus for this team”. Even though the rest of us have given blood sweat and tears to make a bonus which in reality only equals what other companies start off at!
1
The supervisor I ended up with was not the best when it came to communicating to us a group and was not always truthful about what actually was going on.
3
Some of them do but communications are limited and sometimes we dont get communication of something until after we need it.
2
It was obnoxious. If you didn’t answer email right away, your supervisor will keep sending it.
2
What else do employees say about Internal Communication? Discover 51 reviews

Career Development

Career Development rating

2.7

Career Development is rated with an average of 2.7 points (based on 39 reviews).


Yes going there too
4
So much favoritism - you need to be there a long time or be freinds with the manager
1
After a year or so you could take a test to become a supervisor.
4
Lots of professional development and the chance to move up
5
easy to move up because no one sticks around long
2
What else do employees say about Career Development? Discover 39 reviews

Company Culture

Coming soon!
Traditional Culture
Modern Culture

The culture gauge ranges from traditional to modern and represents the company culture for this company as voted anonymously by the employees. We are still collecting opinions to present a fairer picture for you, our users.

Learn more about company culture

Awards