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Teleperformance:What's it like to work here?

United States Industry Telecommunications
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Teleperformance experience report

  • 04.Apr 2019
  • Employee

Overall it was a positive experience, but not for me. Working at-home is not for everyone.

3.17

Company Culture

Everyone was very open and accepting, but since it was an at-home job we didn't really deal with each other on a personal level.

Support from management

Management was willing to work with you as best they could.

Teamwork

Not really.

Freedom to work independently

You are more or less on your own.

Internal Communication

Most of the communication was done through memos and could have been better.

Gender Equality

Diversity was a strong suit and everyone was accepted.

Attitude towards older colleagues

I feel like older employees were kinda pushed aside.

Career Development

Definitely room for growth.

Overall compensation for your work

Pay could have been more competitive.

Office / Work Environment

As an at-home job it was whatever you had at home.

Environmental Friendliness

Not really.

Work-Life Balance

As an at-home job it definitely supported a decent work/life balance.

Company Image

It was okay, I am indifferent.

Job Security

It was stable if you could handle staying.

Handicapped Accessibility

Same as above, but very disability friendly overall.

Workplace Safety

Same as above.

Challenging Work

Not challenging, but repetitive.

Inclusive / Diverse

Very diverse.

Suggestions for improvement

  • Team-building exercises and social activities to grow team comradery. Better communication and better pay.

What I like about the company

Everyone was really friendly, open, and welcoming. It was a good experience trying to work at home, even if it didn't work out in the end. Very flexible and pros include lack of a commute and being able to work from your home.

What I dislike about the company

Lack of communication. The feeling of being just another number. Compensation could be more competitive.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Healthcare (including vision and dental) is offered
  • Company
    Teleperformance USA
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered