Teleperformance: What's it like to work here?

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291 reviews from employees


kununu Score: 2.8Recommendation: 42%
Breakdown

291 employees rated this employer with an average of 2.8 points on a scale from 1 to 5.

117 employees recommended the employer in their reviews. The employer was not recommended in 159 reviews.

Don't be disabled


2.1
Not recommended
EmployeeWorked in Production at Teleperformance in Richmond, VA at the time of review.

What I like

Can get hours when every I need more money

What I dislike

Discrimination thru the roof

Suggestions for improvement

Don't treat a disability like a broken leg that will go away. Understand people have lives outside of work

Company Culture

Everyone is rude and clickish

Work-Life Balance

None.... Always over time. No days off approved. Missed time is a write up

Support from management

Management is trying not to get fired as much as you are


Internal Communication

Teamwork

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


Toxic


1.0
Not recommended
EmployeeWorked in Production at Teleperformance in Henrico, VA at the time of review.

Suggestions for improvement

New upper management


Company Culture

Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


Fun and lively. Outside of rude call in customers it was amazing


4.4
Recommended
Former EmployeeWorked at Teleperformance in Bristol, FL.

What I like

Well trained and made so many friends I'm the 4 weeks

What I dislike

Training attendence policy was crazy and unpredictable

Suggestions for improvement

Updated training matierals. And mouse pads that support my wrist


Company Culture

Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


It wasn't the most pleasant job. Very little leadership, drugs, bullying - yes, bullying - and overall awfulness.


2.4
Not recommended
Former EmployeeWorked at teleperformance in Fairborn.

What I like

The training was very thorough and paid.

What I dislike

The way the Fairborn office is run.

Suggestions for improvement

Talk to the employees and listen to their suggestions on how to make the office a better place.

Company Culture

There were a lot of drugs being used and shared.


Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


Employed w/ company now 8.5 years and I've been promoted several times. I'm proud of my company. Change is consistent.


3.6
Recommended
EmployeeWorked at Teleperformance, Inc in Columbia, SC at the time of review.

What I like

I've been promoted several times along with paid business trips.

What I dislike

We are working in changing the culture so that we are all aligned.

Suggestions for improvement

Culture would definitely be the change.

Company Culture

We are currently making improvements on our culture. Understanding how to truly appreciate employees by understanding their appreciation language!


Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


The pay is good.good job fun job


4.8
Recommended
EmployeeWorked at Teleperformance in Joplin, MO at the time of review.

What I like

Good pay fun job family environment

What I dislike

Management is questionable favoritism

Suggestions for improvement

The favoritism of managment time schedules

Company Culture

None

Challenging Work

None


Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development


Always overcome everything! If you don't like where you're working at, fight for what you really passionate about.


4.3
Recommended
EmployeeWorked at Teleperformance in Brownsville, TX at the time of review.

What I like

Well the people are their nice and I am thankful they have training and if you're not full ready they give you more training

What I dislike

The hours , they basically don't work with your schedule. I prefer part time but they're only giving me full time which is not cool

Suggestions for improvement

For they can atleast work with your schedule and that's it

Company Culture

I have no idea

Internal Communication

It's easy

Teamwork

Snitches

Work-Life Balance

It's good

Support from management

I better

Freedom to work independently

Can't trust no one

Inclusive / Diverse

Listen

Gender Equality

Good awesome

Attitude towards older colleagues

All with respect

Office / Work Environment

It's cool

Environmental Friendliness

Yeah it's good

Handicapped Accessibility

Idk about this

Workplace Safety

Good

Overall compensation for your work

Hope so

Job Security

Almost

Company Image

Getting there

Career Development

Yes going there too

Challenging Work

It's pretty rough and stressful


The pay rate is among the lowest compared to similar companies.


3.1
Not recommended
EmployeeWorked at Teleperformance in Fairmont, WV at the time of review.

What I like

Job stability, paid time off, flexible shifts.

What I dislike

Pay rate, facility is not always clean and the place is always freezing year round.

Suggestions for improvement

Comparable pay, better and affordable health insurance, facility upgrades.


Company Culture

Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


It can be a great place to work dependent upon your supervisor, some of them are a great support system others aren't


2.7
Not recommended
Former EmployeeWorked at Teleperformance in West Valley City, UT.

What I like

It was adequate pay for the work. Working from home was the biggest perk.

What I dislike

Management, they have some awful people in these positions that make you hate your job.

Suggestions for improvement

Evaluate management better. Provide a better support system.

Internal Communication

Some managers do and some do not


Company Culture

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


There was an extreme amount of work for very little pay. It was like working in a sweat shop and you are just a number.


1.4
Not recommended
Former EmployeeWorked at Teleperformance in Crown Point, IN.

What I like

Personally, a few of the supervisors were fantastic.

What I dislike

From onboarding to training to getting on the production floor. The entire company and management needs revamping.

Suggestions for improvement

Everything needs to be revamped and reconstructed.


Company Culture

Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work


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