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Teleperformancs USA:What's it like to work here?

United States Industry Consumer Electronics
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Teleperformancs USATeleperformancs USATeleperformancs USA
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Review averages

  • 7 employees say

    Excellent (5)
    71.428571428571%
    Good (1)
    14.285714285714%
    Satisfactory (1)
    14.285714285714%
    Subpar (0)
    0%
    4.01
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Teleperformancs USA

Reviews - What employees say

4.01 Employees say
0.00 Applicants say

Suggestions for improvement

  • having more security guards there

What I like about the company

I have learnt to talk more fluently to customers and listen to them more out of respect

What I dislike about the company

the fact tha we do not get a vacation for another year

Company Culture
4.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Paid Parental Leave is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Teleperformancs USA
  • City
    Killeen
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Suggestions for improvement

  • Just having better management skills supervisor and HR who can really help us saying the schedules are by business needs

What I like about the company

Teleperformance had good and bad areas that need to be work on the bad need better supervisor who know their job without making you feel bad for asking for some assistance with a customer on the phone. Longer and Better training Cretia be a little bit more. Not having no fault policy especially when someone get sick because the building is dirty it’s not our fault that building be causing people to get sick, family emergency. Also having better accommodations for people who really need it

What I dislike about the company

My disapprove is just the management treated us like we can’t have a life like the no fault policy for getting sick especially when I get pneumonia because the building being so dirty not being well taken care off and why I am getting dock for attdance if I have a doctor note that doesnt make sense to me. When we have emergency especially family

Company Culture
3.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Teleperformancs USA
  • City
    Killeen
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered
  • 10.Nov 2018
  • Employee

Suggestions for improvement

  • I would make the company more world wide and located in a lot of places in the United States

What I like about the company

This is an easy company to work for because they did not give me a drug test or anything whenever I was hired

What I dislike about the company

Having to work on holidays if you do not want to

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered Reimbursed daycare is offered Paid Parental Leave is offered 401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Teleperformancs USA
  • City
    Killeen
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

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Review averages

  • 7 employees say

    Excellent (5)
    71.428571428571%
    Good (1)
    14.285714285714%
    Satisfactory (1)
    14.285714285714%
    Subpar (0)
    0%
    4.01
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Teleperformancs USA
4.01
7 reviews

Industry average (Consumer Electronics)
3.30
61,715 reviews

kununu average
3.38
3,553,000 reviews