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Teleperformancs USA:What's it like to work here?

United States Industry Consumer Electronics
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Teleperformancs USA experience report

  • 07.Dec 2018
  • Employee

Need better management, supervisor who willing to help without having a attitude. Better and longer training weeks

2.83

Suggestions for improvement

  • Just having better management skills supervisor and HR who can really help us saying the schedules are by business needs

What I like about the company

Teleperformance had good and bad areas that need to be work on the bad need better supervisor who know their job without making you feel bad for asking for some assistance with a customer on the phone. Longer and Better training Cretia be a little bit more. Not having no fault policy especially when someone get sick because the building is dirty it’s not our fault that building be causing people to get sick, family emergency. Also having better accommodations for people who really need it

What I dislike about the company

My disapprove is just the management treated us like we can’t have a life like the no fault policy for getting sick especially when I get pneumonia because the building being so dirty not being well taken care off and why I am getting dock for attdance if I have a doctor note that doesnt make sense to me. When we have emergency especially family

Company Culture
3.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Teleperformancs USA
  • City
    Killeen
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered