- TeleTech Services Corp (Englewood, CO / United States)23.Nov 2015
There's some commendation, but it's solely on a team leader level, and varies with the amount of work the individual leader wants to put in. COmpared to the everyday grind, it all rings rather hollow.
There's very little impetus towards teamwork, or even interaction. If you're on the floor, you're to be serving customers, nothing else.
Level of Autonomy
None whatsoever. You take the calls as they come in and trying to end a call before the customer is done ranting is actionable.