- Telus International12.Nov 2015
Support from management
Leadership was not always leaders.
Most individuals I worked with were team players.
Advancement can be difficult, you have to "know" someone
Vacation time has to be put in but depending on demand you likely will not get it approved.Hours can be crazy because it is a call center so thats to be expected. When call volume is high there is pressure to stay overtime,regardless of your family obligations. I wouldn't consider the company family friendly or a place for someone with small children.