Skip over menu?
  

Telus International:What's it like to work here?

United States Industry Consulting
Skip over sub-menu?
On the HR or Talent Acquisition team? These reviews are waiting for your response. Get access to receive new review notifications right to your inbox for free.

Reviews for Telus International

Review factors

Feel-Good Factor

Company Culture
3.38
Support from management
2.76
Teamwork
3.10
Freedom to work independently
2.90
Internal Communication
2.95
Office / Work Environment
3.38
Environmental Friendliness
3.20
Work-Life Balance
3.20
Challenging Work
3.05
Inclusive / Diverse
3.60

Career factor

Gender Equality
3.29
Attitude towards older colleagues
3.24
Career Development
3.14
Overall compensation for your work
2.95
Company Image
3.10
Job Security
3.10
Handicapped Accessibility
3.52
Workplace Safety
3.62
Benefits

The following benefits are offered

Flex. working hours in 7 of 21 reviews Parking in 16 of 21 reviews Easy access to public transportation in 10 of 21 reviews No stock or equity options 401(k) in 14 of 21 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 1 of 21 reviews Desirable office location in 8 of 21 reviews Tuition assistance in 1 of 21 reviews Paid Parental Leave in 1 of 21 reviews 401(k) Match in 9 of 21 reviews Flexible spending account in 6 of 21 reviews Paid time off in 16 of 21 reviews Healthcare (including vision and dental) in 16 of 21 reviews No relocation allowance Life insurance in 13 of 21 reviews

The following perks are offered

On site cafeteria in 12 of 21 reviews No meal or transportation allowance Health and wellness programs in 6 of 21 reviews Employee discounts in 6 of 21 reviews Vehicle allowance in 3 of 21 reviews Employee events in 9 of 21 reviews No dogs allowed Fitness center on site in 12 of 21 reviews Free Snacks/Drinks in 3 of 21 reviews
Filter reviews

Filter

Reviews

Company Culture

The culture that they stated they had and the actual we're different. After a while it was s very depressing place to be at

Support from management

Did not provide support unless you were being criticized

Teamwork

Poor communication and didn't encourage any communication among peery

Freedom to work independently

Each call was your own

Internal Communication

Only communication you got was when they wanted to criticize you

Gender Equality

Male management demeaned women and made them feel uncomfortable

Attitude towards older colleagues

There was no equal opportunities

Career Development

Growth opportunities was only if you were in the clique

Overall compensation for your work

Pay was okay

Office / Work Environment

Workplace was equipped and efficient

Environmental Friendliness

Did not provide any environment awareness

Work-Life Balance

Schedule was not flexible at all and denied any requests for time off

Company Image

I was excyst first but near the end I was not proud to be a Telus employee

Job Security

As long as you kept quiet and fisd your job

Handicapped Accessibility

Only had handicap parking but nothing else

Workplace Safety

Safe work environment

Challenging Work

Very simple job to do

Inclusive / Diverse

There was a diverse workforce

Suggestions for improvement

  • Have corporate come down and do a overhaul

What I like about the company

At first it seemed like it was going to be a good job. Training was fun. Pay was okay.

What I dislike about the company

Management is demeaning. Job opportunities are none unless you are part of the clique.

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Tellus
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
Have a question about Telus International? Get answers from others who know this company!

Suggestions for improvement

  • More advance notice to schedule changes.

What I like about the company

I've gone through several managers and teams, but it's been consistently one where you put the time/work in, you have opportunities to move into different positions.

What I dislike about the company

More opportunity to have holidays off as a whole.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Telus In
  • City
    Austin
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

Company Culture

I love the company I work for only because they’re accomodating

Challenging Work

The customers that call in are usually irate that their device is not working. Therefore, it is challenging to make them happy.

Suggestions for improvement

  • I would get an onsite daycare so I could bring my kids to work and not have such a secluded schedule.

What I like about the company

Everybody that works there is great and very friendly. They actually listen and consider and advice you may have on new things to add (I.E. daycare onsite, game room onsite.)

What I dislike about the company

I do not disapprove of anything at this company.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Telus International
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Employee events is offered Fitness center on site is offered

Company Culture

The culture seems positive on the surface, but the management quickly shows that they do not care about the people they manage.

Office / Work Environment

The temperature was freezing. They actually kept it that way to keep people awake.

Suggestions for improvement

  • I would replace management with people who want the company to grow and be successful by recognizing the strengths in their own people.

What I like about the company

The people were the best part, but I mean the peers. There were some good people in management but upper management is largely the problem at Telus.

What I dislike about the company

The way they treat their people like they are all replaceable. They dangle carrots promising great things but year after year they never deliver, but they never stop with the promises. They lose contracts when the companies doing business with Telus see how they treat the people they hire on. There is a constant disconnect from Telus and business partners and Telus will flat out lie to them and manipulate every step of the way.

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Telus International
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Fitness center on site is offered

Suggestions for improvement

  • Move to a larger building, offer employees more perks

What I like about the company

Met a lot of new people, the hours were great, the staff was friendly and willing to go the extra mile if so needed, the location was perfect ,

What I dislike about the company

Had too many employees working for them, the pay was not enough for the amount of work that we were required to do

Company Culture
4.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Telus International
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Vehicle allowance is offered

Suggestions for improvement

  • Start at the top and work your way to the bottom. Really look at who should stay.

What I like about the company

Met some amazing people and good friends

What I dislike about the company

Remove the people that hold the chauvinistic view

Company Culture
3.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Telus International
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Suggestions for improvement

  • I would have team leads that actually did their job rather than joke and play.

What I like about the company

They promote within and some of the higher ups actually pay attention to hardworking people.

What I dislike about the company

N/a.

Company Culture
5.00
Support from management
2.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
3.00
  • Company
    Telus
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership

Suggestions for improvement

  • Corporate needs to come in and speak honestly to the employees

What I like about the company

Job was easy. Co-workers were nice

What I dislike about the company

Management was demeaning and made others feel very uncomfortable.

Company Culture
3.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
2.00
  • Company
    Tellus
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • 31.Mar 2018
  • Employee

Suggestions for improvement

  • It is too soon to give accurate feedback at this stage

What I like about the company

Hiring process was nice, employees were easy to talk to, building was open and welcoming

What I dislike about the company

The wait time to start position was a bit lengthy

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered Healthcare (including vision and dental) is offered
  • Company
    Telus International
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Fitness center on site is offered

Suggestions for improvement

  • Everything is fantastic and I wouldn't change a thing.

What I like about the company

Thorough training. Everyone is very nice. Good location. My work/life balance is awesome. Far less stressful a position when compared to working in a hotel.

What I dislike about the company

I would like more money. Hello!

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Telus International
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Employee events is offered Fitness center on site is offered