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Texas RoadHouse:What's it like to work here?

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Review averages

  • 104 employees say

    Excellent (51)
    49.038461538462%
    Good (20)
    19.230769230769%
    Satisfactory (20)
    19.230769230769%
    Subpar (13)
    12.5%
    3.59
  • 4 applicants say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (3)
    75%
    1.93

Reviews for Texas RoadHouse

Reviews - What employees say

3.59 Employees say
1.93 Applicants say

Suggestions for improvement

  • My only suggestion would be to offer pay outs for vacation time not taken. I understand we want to promote employees taking their time off but we are given a lot of time off and sometimes it is impossible to use it all because there is so much for us to do.

What I like about the company

I am often thanked and recognized for all the hard work I do, which motivates me to work even harder. I feel comfortable speaking with my direct supervisor, her supervisor, and even the head of the department about any struggles I am going through, both professionally and personally. Everyone has days where they don’t feel like coming into work, but I can honestly say those are far and few between for me. I am proud of the company I work for and it only motivates me to work harder when I see how far ahead we are of the competition. Even though we work hard, there is always something fun going on as well, whether it be a game of bingo in the training room or food trucks brought in for a free lunch for everyone.

What I dislike about the company

It would be nice if there were a cafeteria so employees have someplace to get food on days where they don’t feel like going out or didn’t bring anything. There are very few places that deliver in the area. The only thing I disapprove of is that sometimes workplace events are not scheduled around the busy times in my department so it is hard for us to participate in those even if we want to.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Texas Roadhouse Holdings, LLC
  • City
    Louisville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 25.Dec 2017
  • Employee

Company Culture

There is no sense of teamwork. You are on your own for the most part.

Support from management

I've shared multiple concerns with management for food and sanitation issues. They aren't concerned or just say they'll address it, but it doesn't ever get corrected.

Teamwork

Servers do not help each other out. Certain co-workers dominant the kitchen and control how it flows at times.

Freedom to work independently

You definitely are on your own. Getting help is sometimes impossible from anyone.

Internal Communication

Hardly any communication between manager to employee for positive feedback or between co-workers in one area to another area.

Gender Equality

I feel like they hire certain positions for certain genders. I think they are old school in that regard.

Attitude towards older colleagues

The attitude overall is very poor. Lots of favoritism towards a select few.

Career Development

They say you'll cross train, but aren't quick to make it happen. Growth development doesn't really exist there.

Overall compensation for your work

In our market we are being paid less than other stores. Not appreciated from management, at least at a weekly basis.

Office / Work Environment

There is a lot if verbal hostility. It has warm and cold spots. It is cramped in some areas.

Environmental Friendliness

Very hostile environment. A lot of unwanted attention from males to females is there. No recycling, excess garbage, and just wasted everything.

Work-Life Balance

They understand some things, but if it's very short notice, they aren't supportive at all. Work is carried home for a lot if people.

Company Image

I have never been so disrespected by management and all workers before. They have great food but it doesn't support its staff financially or extrinsically.

Job Security

They don't fire a lot if people, so show up, do your job, and I guess you are secured.

Handicapped Accessibility

Ramps and seating available.

Workplace Safety

Wet floors, crowded work spaces, trip hazards, and objects on the floor.

Challenging Work

You get a full work load and are expected to finish it all in a reasonable time, minimal time.

Inclusive / Diverse

There is a diverse group if workers. I feel it is just a generic American culture.

Suggestions for improvement

  • Better communication to all areas and between all interactions for start to finish of the guest experience.

What I like about the company

It is usually busy. Not a lot of down time that you are forced to deep clean areas.

What I dislike about the company

Lack of responsibility for actions. Poor attitudes from almost all workers.

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered
  • Company
    Texas Roadhouse
  • City
    Westland
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Production

The following perks were offered to me

Employee discounts is offered
  • 15.Sep 2017 (Last edit 22.Sep 2017)
  • Employee

Support from management

For the most part, the managers are there for you. There are a few that if they see you make one mistake that's it and they will seem like they are out to get you fired. The majority are there to help you succeed and if they see something in you progressing, they will do everything in their power to make it happen or help make it happen.

Teamwork

People really work together in this store. Everyone likes to help everyone.

Freedom to work independently

Everyone works together but separate so they keep on track to get out faster. They are self motivating.

Internal Communication

There is some area for improvement in communication especially between employees and management.

Overall compensation for your work

There are a lot of times, I feel under compensated and under appreciated for the work I do.

Work-Life Balance

They will work with requests off really well but other than that if you are strong expect to work weekends and nights every night and weekend. It's hard to get weekends off when your a strong team member.

Challenging Work

If you show potential on moving with the company, most managers will help you develop without you even knowing. They will challenge you in things that are in your job description and things that are outside of your job description to kind of see how you do and where are need to improve so they know where to help train you better.

Suggestions for improvement

  • Management needs some work. They aren't all on the same page. I understand having different managing styles but there's some that don't work and it seems theres too many excuses rather than changes.

What I like about the company

I like how Texas Roadhouse as a company really cares about their employees. They are there to see them succeed in ways more than just within this company. They help each other strive in educational goals and get really excited when you leave for a new job that is better for you.

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Texas Roadhouse, Inc.
  • City
    Clarksville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered

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Review averages

  • 104 employees say

    Excellent (51)
    49.038461538462%
    Good (20)
    19.230769230769%
    Satisfactory (20)
    19.230769230769%
    Subpar (13)
    12.5%
    3.59
  • 4 applicants say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (3)
    75%
    1.93

kununu score comparisons

Texas RoadHouse
3.53
108 reviews

Industry average (Other Industries)
3.27
152,193 reviews

kununu average
3.32
2,766,000 reviews