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The Auto Club Group:What's it like to work here?

United States Industry Insurance
The Auto Club GroupThe Auto Club GroupThe Auto Club Group
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Review averages

  • 25 employees say

    Excellent (7)
    28%
    Good (4)
    16%
    Satisfactory (8)
    32%
    Subpar (6)
    24%
    2.93
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for The Auto Club Group

Reviews - What employees say

2.93 Employees say
0.00 Applicants say
  • 17.Nov 2016
  • Employee
Company culture
1.00
Support from Management
1.00
Teamwork
2.00
Level of Autonomy
2.00
Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive/Diverse
5.00
  • 19.Aug 2016
  • Employee

Company culture

Dysfunctional

Support from Management

They say morale in great part is a reflection of the leadership in place. Morale is extremely low to non-existent, so you make your on conclusions. The leadership is only metrics driven, and they do not, I repeat they do not give a darn about you as a person. You are simply a tool to achieve a number, and nothing more. The don't give you any incentive to stay around other than a pay check that you could go get a call center down the street without the headache and the complete disregard AAA has for it's front line employees. They should be running their operation out of a circus tent instead of a call center. If you want work-life balance or your voice heard I would avoid this place like the plague.

  • 29.Jun 2016
  • Employee

Company culture

Doesn't feel like ACG cared for their employees at all. No respect was felt.

Support from Management

It is lacking in adequate leadership and a concrete direction in which they go. Lack of consistency in procedure makes a very stressful work environment

Teamwork

Teamwork at the agent level is better than as a whole, including the supervisors and managers. Felt us agents had to team together to combat loose procedures and poor communication.


Review averages

  • 25 employees say

    Excellent (7)
    28%
    Good (4)
    16%
    Satisfactory (8)
    32%
    Subpar (6)
    24%
    2.93
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

The Auto Club Group
2.93
25 reviews

Industry average (Insurance)
3.01
21,579 reviews

kununu average
3.12
1,620,000 reviews