- The Auto Club Group(AAA)19.Aug 2016
Support from Management
They say morale in great part is a reflection of the leadership in place. Morale is extremely low to non-existent, so you make your on conclusions. The leadership is only metrics driven, and they do not, I repeat they do not give a darn about you as a person. You are simply a tool to achieve a number, and nothing more. The don't give you any incentive to stay around other than a pay check that you could go get a call center down the street without the headache and the complete disregard AAA has for it's front line employees. They should be running their operation out of a circus tent instead of a call center. If you want work-life balance or your voice heard I would avoid this place like the plague.