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The Cellular Connection:What's it like to work here?

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Reviews for The Cellular Connection

Review factors

Feel-Good Factor

Company Culture
3.64
Support from management
3.14
Teamwork
3.57
Freedom to work independently
3.29
Internal Communication
3.43
Office / Work Environment
3.92
Environmental Friendliness
3.31
Work-Life Balance
2.86
Challenging Work
3.14
Inclusive / Diverse
3.64

Career factor

Gender Equality
3.93
Attitude towards older colleagues
3.64
Career Development
2.64
Overall compensation for your work
2.93
Company Image
3.36
Job Security
2.21
Handicapped Accessibility
4.08
Workplace Safety
4.00
Benefits

The following benefits are offered

Flex. working hours in 4 of 14 reviews Parking in 3 of 14 reviews Easy access to public transportation Stock or equity options in 1 of 14 reviews 401(k) in 8 of 14 reviews Onsite daycare facility in 1 of 14 reviews No reimbursed daycare No ability to work remotely No desirable office location Tuition assistance in 2 of 14 reviews Paid Parental Leave in 2 of 14 reviews 401(k) Match in 3 of 14 reviews Flexible spending account in 2 of 14 reviews Paid time off in 8 of 14 reviews Healthcare (including vision and dental) in 7 of 14 reviews No relocation allowance Life insurance in 7 of 14 reviews

The following perks are offered

On site cafeteria in 1 of 14 reviews Free (company provided) Meals in 1 of 14 reviews Health and wellness programs in 1 of 14 reviews Employee discounts in 9 of 14 reviews No vehicle allowance Employee events in 2 of 14 reviews No dogs allowed No fitness center on site Free Snacks/Drinks in 1 of 14 reviews
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Reviews

Suggestions for improvement

  • More chances for frontline reps to meet upper management

What I like about the company

Giving back to the community.

What I dislike about the company

Higher salary for tenured managers

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cellular Connection
  • City
    West Lafayette
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered
Have a question about The Cellular Connection? Get answers from others who know this company!
  • 05.Oct 2018
  • Employee

Suggestions for improvement

  • Better break room and bathrooms

What I like about the company

The people are so kind and fun. I've made many friends

What I dislike about the company

The pay of regular employees isnt enough to live on

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Onsite daycare facility is offered Paid Parental Leave is offered Flexible spending account is offered Life insurance is offered
  • Company
    The Cellular Connection
  • City
    Swampscott
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • Management is held at the same level as lower employees

What I like about the company

It can be a decent pay check.

What I dislike about the company

The level of management. Store managers aren’t held accountable for their actions.

Company Culture
4.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
2.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
1.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cellular Connection
  • City
    Sedalia
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • Just more acknowledged criticism from head superiors rather than district managers

What I like about the company

Great pay, amazing ceos, fun atmosphere to work in.

What I dislike about the company

Just wish it was more family based at a store level that they understood the life obstacles. Devoted my life to a job to just be shunned away when a family crisis arose

Company Culture
3.00
Support from management
2.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    The Cellular Connection
  • City
    Lewiston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

Suggestions for improvement

  • All is good in this regard. Maybe SHOWING that employees matter as thats more important than just SAYING it.

What I like about the company

Have made a lot of money compared to other employees in the same field

What I dislike about the company

Lack of urgency in getting problems resolved, such as having a failing A/C during 90 degree days with no communication on when it will be fixed

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    The Cellular Connection
  • City
    Milwaukee
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 04.Apr 2018
  • Employee

Suggestions for improvement

  • Get rid of base minimums and look at individual employee profits

What I like about the company

Excellent pay structure and work enviroment

What I dislike about the company

The minimums in the company do not provide a stable work enviroment

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    The Cellular Connection
  • City
    Coeur d'Alene
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 17.Feb 2018
  • Employee

Company Culture

Cut-throat selling encouraged. The company says it wants team work, but doesn't actually encourage it. If TCC actually applied the principles touted in the Culture of Good, they would be a phenomenal employer and superb corporate citizen.

Support from management

If you are fortunate enough to have a superb leader as I did, you get support from management. If not, you're on your own. Corporate is zero help on 99.9% of all issues you ever take to them.

Teamwork

I had a great team at my store but even so, individual sales and individual success were stressed so much that it frequently caused people to try to take over a transaction and claim credit for it.

Freedom to work independently

You do have the freedom to resolve problems as you see fit a lot of the time--decide if a discount is appropriate, etc..

Internal Communication

Horrible from corporate to store-level. Example, I had been eagerly looking forward to the day my new phone, to be purchased via the employee purchase plan would arrive. My manager had to approve it, as well as our regional manager. The day the phone arrived, my manager and I encountered difficulties getting my service set up. After roughly an hour, we were told that the employee purchase plan had been temporarily closed prior to the time our regional manager approved the purchase, but no one bothered to communicate that to the store level and I was told I would not receive a primary benefit of the job if I purchased the phone that day.

Career Development

Nowhere to go, really. If you enjoy face-to-face retail, great. If not, leave.

Overall compensation for your work

Pay structure changed 3 times in less than a year. You are never sure what they're going to do next.

Work-Life Balance

Horrible. I was fortunate to have a fantastic manager who worked hard to make sure all of her employees had time for real life outside of work but she was a rare one.

Company Image

If-y.

Job Security

Along with changing pay structure, they often change monthly or quarterly goals so you can be terminated for literally missing ONE sale without any other notice. I don't know anyone who's been terminated for this yet, not personally, but it has happened.

Challenging Work

Shouting customers are always challenging. :-)

Inclusive / Diverse

Great about allowing tatts and piercings and no worries about hair colors or styles--which is how it should be everywhere.

What I dislike about the company

The disconnect between the ideals of corporate culture espoused at the higher levels and what is really experienced by the retail level associates is awful. Pay structure is changed frequently and without warning. Sales goals are either weak or completely unreasonable. No sense of "team" promoted by the upper leadership. No real chance for a career. There is NO paid medical leave at the retail level. Your benefits are costly.

Company Culture
2.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cellular Connection
  • City
    Madison
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

Suggestions for improvement

  • Go back to the way it used to be when community mattered, customers mattered and employees mattered, we’re all just numbers now

What I like about the company

I love the people that I work with and I love what the company used to stand for, we used to do a lot of good for the community, the company paid for all of the girls to do the mud run for breast cancer last year and it was a very fun experience

What I dislike about the company

The pay should be more consistent and we need more job security

Company Culture
5.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    The Cellular Connection
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 25.Dec 2017
  • Employee

Suggestions for improvement

  • Really not gonna type anything

What I like about the company

Still don’t wanna type anything

What I dislike about the company

Still not gonna type anything

Company Culture
3.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    The Cellular Connection
  • City
    Hornell
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered

Suggestions for improvement

  • Pay employees fairly. Don’t undermine the face of your company. Don’t say employees matter only to require them to work without pay.

What I like about the company

A lot of the time is unsupervised. This means there is trust. Most people are easy to get along with and customers are fairly easy to deal with. PTO is given as soon as you start.

What I dislike about the company

Micromanagement, constantly changing pay scales to benefit the CEO. Absolute inability to lead from all management levels. There are too many cold calls. Blank threats are all too common along with empty promises.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cellular Connection
  • City
    West Lafayette
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered