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The Cheesecake Factory:What's it like to work here?

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Review averages

  • 69 employees say

    Excellent (34)
    49.275362318841%
    Good (16)
    23.188405797101%
    Satisfactory (15)
    21.739130434783%
    Subpar (4)
    5.7971014492754%
    3.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

The Cheesecake Factory Incorporated created the upscale casual dining segment in 1978 with the introduction of its namesake concept. As a leader in the upscale casual dining industry we offer many exciting and rewarding career opportunities for staff members to blaze their own trail of success. 

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Numbers

Employees

10,001+ employees

Company info

Who we are

Products, services

At The Cheesecake Factory we offer both Restaurant Manager and Kitchen Manager opportunities in our 3 concepts. Our management career paths offer 5 levels of management. We hire restaurant and kitchen managers and provide them an opportunity to grow and develop at a self-directed pace to General Manager and Executive Kitchen Manager.

At our corporate center located in Calabasas Hills, CA we support our many business units including 3 restaurant concepts and 2 bakery facilities. Our corporate headquarters are comprised of several departments - Construction, Design, Executive Management, Guest Services, Legal, Purchasing, Risk Services, Finance, Human Resources, Marketing, Performance Development, Research & Development, Information Technology and Office Services.

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Our 2 Bakery facilities really keep things cooking for The Cheesecake Factory Incorporated. Strategically located on both the east coast in Rocky Mount, NC and on the west coast in Calabasas Hills, CA these facilities provide our restaurants and multiple wholesalers, retailers and distributors with our bakery products. At our state-of-the-art bakery production facilities we produce approximately 70 varieties of cheesecake based on our proprietary recipes. Career opportunities at one of our bakery facilities include both professional positions in Finance, Human Resources, Research and Development, Quality Assurance, Purchasing, Distribution and Production to name a few.

Specialties: High-volume, Upscale casual dining


Company outlook

Careers at The Cheesecake Factory - Come Share in our Success!

We have many exciting & rewarding career opportunities for leaders who share the belief that innovation, commitment to excellence, and uncompromising quality are critical to success. We know that outstanding people make it all happen. Each individual’s efforts and skills are necessary to the success of our company as a whole. As a staff member, we will invite you to share our company mission, “To Create an Environment Where Absolute Guest Satisfaction is our Highest Priority".

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Benefits

PEOPLE, OUR GREATEST RESOURCE!

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Our benefits demonstrate our commitment to our people.

With our comprehensive program you will be able to take care of your health needs, plan for retirement and build the right balance in your work and personal life; our benefits will provide you with the options you and your family need. The following benefits are available upon meeting eligibility requirements. Eligibility requirements vary by position. Not all benefits are available to all Staff Members.


Location


  • 26901 Malibu Hills Road
    Calabasas Hills, CA, 91301
    United States

For applicants

Videos

100 BEST Clips Cheesecake Factory

What we offer

What is special about working for us?

FORTUNE 100 BEST COMPANIES TO WORK FOR

The Cheesecake Factory was the only restaurant company recognized on the FORTUNE 100 Best Companies to Work For list in 2017. This marks the fourth year in a row that we have had the honor of receiving this prestigious award.

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What else should applicants know about us?

OUTSTANDING PEOPLE

Make It All Happen...

The Cheesecake Factory created the upscale casual dining segment in 1978 with the opening of our first restaurant in Beverly Hills, CA. And even with over 180 restaurant locations now in the U.S., we're just as original today as we were when we first opened!

In addition to The Cheesecake Factory restaurants, the company also operates two bakery production facilities that produce over 60 varieties of quality cheesecakes and other baked products.

We know that outstanding people make it all happen. Each individual's efforts and skills are necessary to the success of our company as a whole. As a staff member, we will invite you to share our company mission, "To Create an Environment Where Absolute Guest Satisfaction is our Highest Priority". And our company values will guide your daily actions and ensure that the work environment and company culture is filled with memorable moments.

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Reviews for The Cheesecake Factory

Reviews - What employees say

3.67 Employees say
0.00 Applicants say
  • 19.Mar 2018
  • Employee

Suggestions for improvement

  • come on now you're just being silly

What I like about the company

friends and good fun wine stuff beer okay then wow like these people rock and or roll okay then just say yes to this stuff fam

What I dislike about the company

othing at all would I disapprove of this glorious peerless company

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered
  • Company
    Cheesecake Factory
  • City
    Philadelphia
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered
  • 09.Mar 2018
  • Employee

Suggestions for improvement

  • Holding everyone accountable for side work

What I like about the company

They are always adding new menu items to keep up with the trends in food & drink.

What I dislike about the company

Nothing really needs improvement

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered
  • Company
    Cheesecake Factory
  • City
    Westlake
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered

Suggestions for improvement

  • There needs to be more set rules that if broken there is actually repercussions

What I like about the company

I've been here for 17 years and the opportunity for growth is great.

What I dislike about the company

Impossible to get fired even with poor performance

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered
  • Company
    The cheesecake factory
  • City
    Chicago
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered is offered

Review averages

  • 69 employees say

    Excellent (34)
    49.275362318841%
    Good (16)
    23.188405797101%
    Satisfactory (15)
    21.739130434783%
    Subpar (4)
    5.7971014492754%
    3.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

The Cheesecake Factory
3.67
69 reviews

Industry average (Food Production/Farming)
3.06
36,341 reviews

kununu average
3.28
2,610,000 reviews