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The Cheesecake Factory:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
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Reviews for The Cheesecake Factory

Review factors

Feel-Good Factor

Company Culture
3.99
Support from management
3.54
Teamwork
3.94
Freedom to work independently
3.71
Internal Communication
3.52
Office / Work Environment
3.69
Environmental Friendliness
3.50
Work-Life Balance
3.58
Challenging Work
3.66
Inclusive / Diverse
4.17

Career factor

Gender Equality
4.13
Attitude towards older colleagues
4.01
Career Development
3.63
Overall compensation for your work
3.49
Company Image
4.03
Job Security
4.03
Handicapped Accessibility
4.17
Workplace Safety
4.01
Benefits

The following benefits are offered

Flex. working hours in 65 of 121 reviews Parking in 56 of 121 reviews Easy access to public transportation in 29 of 121 reviews Stock or equity options in 9 of 121 reviews 401(k) in 30 of 121 reviews Onsite daycare facility in 1 of 121 reviews Reimbursed daycare in 1 of 121 reviews Ability to work remotely in 6 of 121 reviews Desirable office location in 10 of 121 reviews Tuition assistance in 10 of 121 reviews Paid Parental Leave in 15 of 121 reviews 401(k) Match in 17 of 121 reviews Flexible spending account in 8 of 121 reviews Paid time off in 66 of 121 reviews Healthcare (including vision and dental) in 69 of 121 reviews Relocation allowance in 21 of 121 reviews Life insurance in 34 of 121 reviews

The following perks are offered

On site cafeteria in 6 of 121 reviews Free (company provided) Meals in 52 of 121 reviews Health and wellness programs in 48 of 121 reviews Employee discounts in 103 of 121 reviews Vehicle allowance in 7 of 121 reviews Employee events in 53 of 121 reviews Pet friendly/Pets allowed in 2 of 121 reviews Fitness center on site in 1 of 121 reviews Free Snacks/Drinks in 60 of 121 reviews
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Reviews

Suggestions for improvement

  • Buy new dishwasher.

What I like about the company

Mangers are helpful and friendly. Genuinely care about staff well being.

What I dislike about the company

Regularly dirty dishes. Food ticket times very long.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered Healthcare (including vision and dental) is offered
  • Company
    The Cheesecake Factory
  • City
    St. Louis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Employee discounts is offered
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Suggestions for improvement

  • What I would change is having a food runner that only run food and gets paid tips and hourly.

What I like about the company

My experience working for The Cheesecake Factory was the best job I have ever had. Everyone was nice and worked as a team. I think their training process thought me how to be a good server and gave me so much knowledge on the food before I started working. There is room for growth and the insurance was awesome.

What I dislike about the company

How the cooks wouldn't own up to their mistakes and would be so rude.

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cheesecake Factory
  • City
    Houston Heights
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • More pay treat the employees better the server need to respect the cook

What I like about the company

It's a great place to work for fresh food

What I dislike about the company

Well I don't have anything wrong to say about it

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Onsite daycare facility is offered Desirable office location is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered
  • Company
    The Cheesecake Factory Restaurants Inc
  • City
    Alpharetta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Pet friendly/Pets allowed is offered Fitness center on site is offered Free Snacks/Drinks is offered

Company Culture

Feels like a family

Challenging Work

Every day is different

Suggestions for improvement

  • I enjoy the culture and climate of our store

What I like about the company

Had my entire team come together to raise money to see my ailing father back home

What I dislike about the company

I feel like there could be more structure in certain elements of trying to progress

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cheesecake Factory
  • City
    Rancho Cucamonga
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • The uniforms are hideous and cumbersome. Do a better job making sure your servers get a break.

What I like about the company

Some of my coworkers are still my friends to this day. I had a few managers that were good, but they've since moved on to better jobs.

What I dislike about the company

Allow managers to make decisions based on what's best for the flow of the restaurant not corporate policies. The customer is NOT always right! Some people really treat your staff horribly. Stop rewarding them with free food. Also a lot of people assume gratuity is included on big parties. Meaning your servers will spend over an hour busting their hump with a party of 12-20 and then not get compensated on it. You should make gratuity automatic for bills upwards of 100 dollars.

Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
4.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Healthcare (including vision and dental) is offered
  • Company
    Cheesecake Factory
  • City
    Newton Center
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • Better ordering of job related supplies

What I like about the company

Great atmosphere to work in. Negativity was cut at the root as soon as possible

What I dislike about the company

We were always out of certain foods and products that made it difficult to keep some customers happy

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Tuition assistance is offered
  • Company
    The Cheesecake Factory Metairie, La
  • City
    Metairie
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Free Snacks/Drinks is offered

Company Culture

Great company to work for

Gender Equality

They are very progressive

Environmental Friendliness

All food waste goes into a composte/switching over to recycled plastic products

Challenging Work

Challenging but rewarding

Suggestions for improvement

  • More scheduled breaks would be helpful but being in a restaurant that isn’t always possible

What I like about the company

Great place to work. In 2.5 years I have received various promotions with more to come in the future. Supportive management, great pay, great company culture

What I dislike about the company

I don’t have much to say that’s negative. Some work groups within my job aren’t as stable as others which puts strain on my position but that’s to be expected

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cheesecake Factory
  • City
    Lawrenceville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • Break room updates. Free meal when working a shift. Some type of better flooring for our bodies to be working on.

What I like about the company

Flexible scheduling. Teamwork environment.

What I dislike about the company

Break room could be better. It would be nice to have a free meal when we work. The floors are horrible for us to work on for extended amounts of time / years.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    The Cheesecake Factory
  • City
    Sherman Oaks
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Free Snacks/Drinks is offered

Company Culture

A big divide between management and staff

Attitude towards older colleagues

Not sure

Career Development

Only if you want to go into management

Overall compensation for your work

Many varied tasks but not enough compensation

Suggestions for improvement

  • Accountability for upper management

What I like about the company

It is stable and there are a lot of great and varied individuals who work with the company.

What I dislike about the company

You are a body to them and not actually important until you are upper management

Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    The Cheesecake Factory
  • City
    Boston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Free Snacks/Drinks is offered

Company Culture

Depends on what the management isn’t like. If you don’t have strong leadership to begin with it is hard to promote the company’s true culture.

Support from management

Change in management training has produced weaker management team. I feel like I support them more than they support me.

Freedom to work independently

sometimes too independently. Sometimes I feel like I’m drowning with no support.

Internal Communication

We’re mostly told when what we need to improve rather than what we do right.

Gender Equality

Ive seen many of my male cowrkers recieve more oppurtunities to grow with company with little to no effort.

Attitude towards older colleagues

Very limited for older people. It is very high volume and stressful. Ive seen many older people not last very long.

Career Development

Have many training modules

Environmental Friendliness

Have been more into using products that were previously recycled

Work-Life Balance

I have worked hundreds if not thousands of shift where people don’t show up or are late or simply have no sense of urgency causing me and others to stay longer or come in earlier. It is a normal thing to stay an average of two hours after my scheduled out time.

Company Image

Well known company

Handicapped Accessibility

Not setup well for handicaps

Challenging Work

It could be both physically and mentally challenging.

Inclusive / Diverse

Has gotten better over the years.

Suggestions for improvement

  • Have the managers go through a people skills training. Ive seen many managers on a power trip or just I’ll equip to deal with staff relations.

What I like about the company

I have met many people from all over the company. From CEO’s to just entry level staff. I think it’s really cool that the higher ups are really involved in the company. They are always looking to change and improve their restaurants.

What I dislike about the company

There is such thing as too much change. Pick one thing per season to change and perfect it. The stress of changing things can get very overwhelming even for veterans when done too often.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    The cheesecake factory
  • City
    San Antonio
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Free Snacks/Drinks is offered