Support from management
The Manager will nod and pretend that they understand you, however nothing gets done. Certain staff gets taken care of,others do not. There is a sense of being yes to death, but no action is being taken. Majority of the staff is unhappy and complains, yet there is no solution for the negative issues.
It's like crabs in a barrel. Everyone is climbing over each other just to get the next best position within the department. Everyone is out for self. If you are not on the desired position you are often forgotten, and your opinions and desired are a non factor.
Freedom to work independently
Our job requires us to be independent.
The Managers and employees don't communicate in an effective manner.
When you bring this up, people agree but nothing is done.
Many callouts without communication to the next staff coming in.
Again, it depends on your personal goals and what you're trying to achieve. But i would not choose to be here as a lifelong employee.
Office / Work Environment
Work environment can be volatile due to the inequality of how staff is treated.
For the most part, people are friendly outside the department.
There are advantages to certain positions, with that being said it all depends on who is favored more.
There are people that NEED to be fired, but they will not no matter what they do. It would be safe to say your job is secure.
Due to being understaffed, I feel very unsafe in my work environment. The volume is high and they expect you to work at a high volume but dont provide the tools you need to do your job.
The workload itself is challenging, not in a good way.
Suggestions for improvement
- Fully staff your departments. Stop making people feel like a number. Pay people their worth and perhaps there wouldnt be so much turn-around or call outs.