- The Coach Home Care and Consulting Agency LLC28.May 2016
I can't believe they've been in business for 5 years.
They lose office management often, about every two months they have new people running the place.
Support from management
You agree to a shift they offer you, then turn around and give it to someone else. Every two months they have a meeting, their rules and policies change just as often. They tell you one thI got then the next day you get scolded for doing it.
You text or call for emergencies, they rarely answer, end up having to call every number in the employee handbook before you get things taken care of. Their transportation department hardly ever answers the phone, I've been stranded with clients at places for more time then should be allowed, clients have been havingredients to wait almost an hour after the transportation was scheduled to pick them up, you have to call the director about 6 or 7 times before they finally answer.
Overall compensation for your work
Paychecks fluctuate. Base pay is terrible. No benefits are raises.
The safety of the clients is the main concern. They say they take abuse and Neglect seriously, but when you report it, they don't answer your back or tell you to say out of it and that it's not your business.
Inclusive / Diverse
Management picks favorites. No one is equal when it comes to getting hours.
What I like about the company
I did not like anything about this company.
What I dislike about the company
Where should I start?
- CompanyThe Coach Home Care and Consulting Agency LLC
- CityColorado Springs
- Are you a Current or Former Employee?Former job since 2014