- The Frank Olean Center26.Feb 2016
Two-faced is the term to best describe this agency's culture.
On the surface, staff throughout every level of this organization seem pleasant. The mission statement is a noble one.
That said, there is a widespread attitude of cliquishness and it is extremely common to witness staff talking about one another when the subject is not present. Gossip is widespread, and employees are actively encouraged to report one another before talking to one another about any concerns.
Support from management
Lower level supervisors in this company are often well-meaning, but undertrained and undersupported from the higher ups.
There is strong pressure to look the other way for conflict, with greater importance put on "having a body" on shift, rather than hiring quality, professional staff members.