- The Frank Olean Center26.Feb 2016
Two-faced is the term to best describe this agency's culture.
On the surface, staff throughout every level of this organization seem pleasant. The mission statement is a noble one.
That said, there is a widespread attitude of cliquishness and it is extremely common to witness staff talking about one another when the subject is not present. Gossip is widespread, and employees are actively encouraged to report one another before talking to one another about any concerns.
Support from management
Lower level supervisors in this company are often well-meaning, but undertrained and undersupported from the higher ups.
There is strong pressure to look the other way for conflict, with greater importance put on "having a body" on shift, rather than hiring quality, professional staff members.
Lowest-tier workers, (i.e.: Direct Support staff) are commonly kind and giving people. Those who choose to stay in this work environment often do so out of a generosity of spirit and genuine love of the work they do.
However, there is a high turnover rate of employees who are not well suited to the job and eventually quit. There is also a high turnover rate of well-suited staff who choose early in their employment to leave due to poor work conditions. This constant turnover of new staff, both good and bad, makes it difficult for long term employees to build lasting work relationships and this is a detriment to teamwork in general.
Freedom to work independently
Autonomy varies significantly depending on what shift and department a staff is assigned to.
Very poor on a day to day basis.
Office / Work Environment
Varies dramatically based on placement, with poor hours across the board.
Community image is very important to this agency.
Dedicated employees are disposable. This company will ask of you everything you are willing to give, then dispose of you when you have nothing left.
This is worthwhile, rewarding work.
Inclusive / Diverse
This agency is 80%white women in the lower tiers, 90%white men in the highest tiers. There are some African Americans & Haitians in the lowest tiers.
Suggestions for improvement
- New CEO.
What I like about the company
What I dislike about the company
I could write chapters.
The following benefits were offered to me
- CompanyThe Frank Olean Center
- Are you a Current or Former Employee?Current employee
- DepartmentNon-cert. nursing support/nursing support