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The Gap

United States Industry Retail/eCommerce
The GapThe GapThe Gap
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Review averages

  • 53 employees say

    Very good (23)
    43.396226415094%
    Good (24)
    45.283018867925%
    Satisfactory (6)
    11.320754716981%
    Sufficient (0)
    0%
    3.86
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

Other company profiles

Reviews for The Gap

Reviews - What employees say

3.86 Employees say
0.00 Applicants say

Company culture

The culture seemed to be ever evolving as Gap attempted to re-envision not only the brand but the employee experience as well. This at times was not easy to adjust to but business strategies and shifts in product design usually signaled a change in the values Gap embraced. But through all of this, it was always clear the the individual employee was always just as important to the brand as was the customer. If we were not happy or felt disconnected from the brand then an investment of time and effort into the success of our store would not happen and Gap did not allow this to happen.

Support from Management

A lack of follow up from leadership team members on company directed goal setting and a lack of formal reviews but excess of informal assessments led to a feeling of disconnection from management team and sales team. An associate would have to take the initiative in discovering what his or her strengths are in order to develop customer service skills. Product training was far more frequent and was passionately given by members of the leadership responsible for the trainings. Product at times seemed more important than people.

  • 09.Dec 2016
  • Employee

Company culture

The culture of this company is pretty strong. They are all about equality and no one is discriminated.

Support from Management

I believe that they do. It depends on whose in management at your location.

Teamwork

They have pretty good team work.

Communication

Communication within stores could improve.

Gender Equality

I feel that everyone has a equal chance at just about everything here.

Overall Compensation for your work

The compensation could be better especially for the amount of work.

  • 27.Jan 2016
  • Employee

I like about the employer

Loved every moment, fashion is a constant product


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Review averages

  • 53 employees say

    Very good (23)
    43.396226415094%
    Good (24)
    45.283018867925%
    Satisfactory (6)
    11.320754716981%
    Sufficient (0)
    0%
    3.86
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

kununu score comparisons

The Gap
3.86
53 reviews

Industry average (Retail/eCommerce)
3.09
67,790 reviews

kununu average
3.13
1,455,000 reviews