Suggestions for improvement
- Management to staff relationships shouldn't be so negative, critical, or comparative. A little leniency in timing would make the environment less hectic. The quality of customers experience should take a higher precedence than the speed of servers. The company's phrase for customer experience is The Perfect Night Out, and that's were presidency should grow from. Not doing things in the exact amount of time shouldn't be such a big problem, especially when servers have multiple tables, who are all of different courses. One cannot start making cheese at one table, have another sat, notices in the kitchen, and get to the new table in recommended time, when cheese can take five minutes or more. Criticism of that inability is rediculous.
What I like about the company
The culture in The Melting Por, as wait staff working with kitchen staff, is very positive. Most of us can work together easily, and will help each other in small but important ways. A manager is willing to help in the kitchen on busy days, making everything smoother. Said manager is more patient with new hires than the rest of management. I feel the highlights as a server are getting to know your customers, and knowing your co-workers are willing to work with you so everything runs smoothly.
What I dislike about the company
I personally, don't like how some of management hovers over everything servers do. Even if you've just finished a task for one table, you will get snapped at for not having something done at a different table yet. Some servers work faster than others and can handle multiple tables in one run on the floor. But not everyone can, physically. Trays can get heavy and not everyone can carry a lot on one tray. It shouldn't be expected for everyone to be able to work on the exact same level and pace.