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The Sportsman's Guide Inc:What's it like to work here?

United States Industry Retail/Grocery/Consumer Goods
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Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.46
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for The Sportsman's Guide Inc

Reviews - What employees say

1.46 Employees say
0.00 Applicants say

What I like about the company

They may have a wide selection of items, but their customer service is cold, uncaring and is truly terrible! They claim to have the strongest guarantee in the business as they say, "Order with complete confidence! Your satisfaction is guaranteed, period," but I absolutely disagree as I was not satisfied with my order one bit and there is no such thing as satisfaction guaranteed, period.

They also claim to have a lowest price guarantee, as they say, "If you find a lower advertised price for an item we sell within 30 days of placing your order, we will refund you the difference. Proof of purchase and a copy of the retailer’s lower advertised price is required." Guess what? I did exactly all that, I already bought the item and showed them the proof of purchase and the retailer's lower advertised price and they absolutely refused to honor the lowest price guarantee that they claim to have, and then ignored me. Absolutely despicable as they did not stand behind their words one bit at all. They will not honor their words and their satisfaction guarantee is a lie.

If you shop with this company, know that their customer service is truly terrible and they will not stand behind the satisfaction guarantee that they claim to have. I was a Club Member of SPG and they did show me as a customer a single ounce of respect. 0/10 company. Despicable company that rather side with their money than with the customer and the guarantees that they claim to have. From my experience, I do not recommend this company at all. Worst customer service, ever! I shake my head at this company as it's probably the worst business I have encountered in my life.

What I dislike about the company

Terrible customer service.

  • 20.Jan 2016
  • Employee

Suggestions for improvement

  • take care of associates that helped build your company
  • 12.Jan 2016
  • Employee

Job Security

after over 18 years of service outsourced so the company could save a few bucks

Suggestions for improvement

  • Quit telling lies to employees to get more production. get rid of managers that will do anything to get ahead.

What I like about the company

good benefits, company events,health insurance

What I dislike about the company

I was was told I would have a job as long as wanted it. the next day I was told my department was outsourced by a contract company.


Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.46
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

The Sportsman's Guide Inc
1.46
3 reviews

Industry average (Retail/Grocery/Consumer Goods)
3.07
100,688 reviews

kununu average
3.17
2,261,000 reviews