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The Village Bakery & Cafe:What's it like to work here?

United States Industry Service and Support
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Reviews for The Village Bakery & Cafe

Review factors

Feel-Good Factor

Company Culture
5.00
Support from management
2.50
Teamwork
3.50
Freedom to work independently
5.00
Internal Communication
2.50
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
2.50
Challenging Work
2.00
Inclusive / Diverse
5.00

Career factor

Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
2.50
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Benefits

The following benefits are offered

No flex. working hours No parking Easy access to public transportation No stock or equity options 401(k) in 1 of 2 reviews No onsite daycare facility No reimbursed daycare No ability to work remotely No desirable office location No tuition assistance No Paid Parental Leave No defined contribution company match/employer 401(k) match No flexible spending account Paid time off in 1 of 2 reviews Healthcare (including vision and dental) in 1 of 2 reviews No relocation allowance No life insurance

The following perks are offered

On site cafeteria in 1 of 2 reviews Free (company provided) Meals in 1 of 2 reviews No health and wellness programs Employee discounts in 2 of 2 reviews No vehicle allowance Employee events in 1 of 2 reviews No dogs allowed No fitness center on site Free Snacks/Drinks in 1 of 2 reviews
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Reviews

Suggestions for improvement

  • Organization of routes, and of stacking the bread.

What I like about the company

The bakery makes really great bread and pastries. They have great customer service and also make a great lunch place. Everyone is very nice and helpful.

What I dislike about the company

The hours that we had to get up at.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    The Village Bakery & Cafe
  • City
    Sebastopol
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered
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  • 07.Dec 2015
  • Employee

Support from management

If you have a good relationship with the GM then you're able to "vent". But don't expect anything to change. Don't expect there to be any follow-ups, invention plans, or resolutions. DO expect: many other employees to hear about any conflicts and the truth to be skewed, expect there to be backlash/possible consequences/unfavorable work situations for bringing attention to any issues, personnel conflicts, lack of professionalism and/or indirect threats to your position. Regardless of if you are "Doing the right thing" by standing up for yourself or disagreeing with decisions no matter how respectful you present yourself and your actions.

Teamwork

Employees work well together as long as you do not ask questions even if it's meant to learn something. Great teamwork if you're a robot.

Internal Communication

Great communication when it involves negative reinforcement, "constructive criticism" only resulting in thinking you're a horrible employee who can't do anything right.

Overall compensation for your work

Having a college degree in the specific department I worked in, I started out at minimum wage. I was promised a raise multiple times and was only given one after contacting each member of the executive team through a variety of different resources and contacting methods for multiple weeks/months only to find out the power of giving raises were held in the hands of my direct supervisor who claimed they had no idea they had that responsibility. During my first interview, I inquired about their Employee Review Policy and was told an individual review was scheduled for every 3mo./6mo./12mo. period. I was an employee at The Village Bakery & Cafe for 3yrs and never was allowed a review once. I had emailed, texted, called, and pulled aside persons of a higher position (any manager after some time had passed) and still nothing was planned. All emails regarding an individual review were left unanswered.

Work-Life Balance

No benefits are given unless you are a manager. You may request time off, however it will be forgotten unless you remind your direct supervisor everyday. Vacations are allowed but only if you beg and cross your fingers. If the company can afford your labor, you're expected to work until the job is done and then some (Actual Ex: 70+ hours). If they are not doing so well in regards to high labor, you are expected to clock out not one minute after your allotted 8hrs. Very unpredictable. You WILL most likely be guilted into working extensive hours and given zero breaks (extremely illegal) no matter how many hours you work. They frown upon scheduled breaks and make you feel like you're leaving more work for fellow employees if you need to sit down or eat ANYTHING even for just 5-minutes. The Village Bakery & Cafe's working conditions should very much be reviewed by OSHA.

Job Security

I have never felt my position was secure unless my department was in between managers (extremely high turnover rate) and the executive team needed my experience and background to "save the bakery" (direct quote used multiple times. Each time I was put in this advanced temporary position I brought up my interest in greater responsibility and potential promotion, I was granted a promotion (2-3 times I was promised this). Once the next manager was hired (without notice of another broken promise) I immediately felt a lack of security in my position

Suggestions for improvement

  • A (better) system needs to be put in place with regards to: Employee Happiness, Personnel/Employee-Manager Conflict Resolution, Hiring Process (new hires often resulting from desperate situations. AKA the need for another set of hands which dismisses the necessary review process of employee qualifications.), Communication between employees, managers, bakery locations. Also, each manager/lead of he department(s) need an official set list of responsibilities, short-term and long-term goals, goal projections/productivity rates/budgets/labor(s) for each week and month that should not be changed before each period had expired and a meeting among team leaders have been held.

What I like about the company

I like the products I used to make. Some creative control, depending on the manager.

What I dislike about the company

Only negative comments, critiques, and/or criticism. Broken promises regarding position advancement. Management will say anything you want to hear in order for you to do what they ultimately want. No possibility of raises unless you "hunt them down" IF they agree to sit down with you. Rare position advancement opportunities. High stress, most* of the stress that the managers and executives provide are unnecessary and often unrealistic requests.

Support from management
1.00
Teamwork
2.00
Internal Communication
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Work-Life Balance
1.00
Job Security
1.00
  • Company
    The Village Bakery & Cafe
  • City
    Pittsford
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Others

The following perks were offered to me

Employee discounts is offered