Skip over menu?
  

Timberridge Ranch:What's it like to work here?

United States Industry Hospital & Health Care
Skip over sub-menu?
On the HR or Talent Acquisition team? These reviews are waiting for your response. Get access to receive new review notifications right to your inbox for free.

Reviews for Timberridge Ranch

Review factors

Feel-Good Factor

Company Culture
2.50
Support from management
3.00
Teamwork
2.50
Freedom to work independently
3.00
Internal Communication
2.50
Office / Work Environment
3.50
Environmental Friendliness
3.00
Work-Life Balance
4.00
Challenging Work
5.00
Inclusive / Diverse
2.50

Career factor

Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
3.00
Company Image
3.00
Job Security
4.50
Handicapped Accessibility
5.00
Workplace Safety
3.50
Benefits

The following benefits are offered

No flex. working hours Parking in 1 of 2 reviews Easy access to public transportation No stock or equity options 401(k) in 1 of 2 reviews No onsite daycare facility No reimbursed daycare No ability to work remotely No desirable office location No tuition assistance No Paid Parental Leave No defined contribution company match/employer 401(k) match No flexible spending account No paid time off Healthcare (including vision and dental) in 1 of 2 reviews No relocation allowance Life insurance in 1 of 2 reviews

The following perks are offered

On site cafeteria in 1 of 2 reviews Free (company provided) Meals in 1 of 2 reviews No health and wellness programs No employee discounts Vehicle allowance in 1 of 2 reviews Employee events in 1 of 2 reviews Pet friendly/Pets allowed in 1 of 2 reviews Fitness center on site in 1 of 2 reviews Free Snacks/Drinks in 1 of 2 reviews
Filter reviews

Filter

Reviews

Company Culture

There is no culture, staff arrive already feeling exhausted and ready to leave from a busy, emotionally taxing work environment with management who don't seem to care.

Support from management

Management and maintenance, who are supposed to be on call, often turn off their phones and refuse to pick up for emergencies, leaving staff stranded in difficult situations. Will ask what you want as a reward for your yearly anniversary ($25 cap) and stiff you on it indefinitely.

If you have to take the client's out to dinner and your company card is declined, management will often expect you to front the bill. Be prepared to spend weeks waiting to be reimbursed.

Management once asked the overnight shift if there was anything they could do to make the work environment better. Staff asked to be given sandwhich trays on Fridays instead of the usual leftovers from lunch. You know, turkey, ham, tomato, lettuce, that kind of stuff. Management decided to instead provide a tray of 6 slices of bread, three slices of whatever meat they felt like, and 3 slices of fake cheese. Mind you, the kitchen is always full of tomato, lettuce, onions and a full salad bar. It came across as malicious compliance and staff complaints of this were met with nothing but mild annoyance like peasants begging for scraps.

Teamwork

Poor communications between shifts, staff who fight to push the harder work off onto their peers constantly. This includes shift supervisors.

Freedom to work independently

Only because of how short staffed this place always is.

Internal Communication

Expect your schedule to be changed on a whim with little to no notice. Team coordinators often "forget" to inform staff of policy changes. Shift supervisors often forget to inform the next shift when certain clients are LOA, resulting in needless elopement drills.

Gender Equality

This is actually one of the only areas TRR does well.

Career Development

In my half-decade here, I've heard of very few staff being promoted. This facility is much more likely to give you the responsibilities involved in a higher paid position without the pay increase under the title "shift facilitator" rather than "shift supervisor."

Overall compensation for your work

Pay raises are rare. In fact, they just put out a memo that the company will no longer be honoring any merit-based pay raises given in the 2016-2017 fiscal year. Since those already went into play, many of the best staff here just received an effective pay cut.

Office / Work Environment

Buildings often spring leaks and spiders/bugs are a common issue. While this is to be expected in the middle of nowhere, some maintenance requests for fixes to these issues have taken weeks to be resolved.

Environmental Friendliness

No recycling program, no efforts to maintain minimal environmental impact.

Work-Life Balance

Alright balance. Just don't tell the team coordinators you're willing to do overtime or expect to suddenly have 72 hours a week with no prior discussion.

Company Image

They front well.

Job Security

So long as you're not sleeping and show up for work, you'll keep your job. The problem is finding reason to want to keep this job.

Workplace Safety

When TRR isn't making enough money, it becomes common for the administration to admit more profitable (i.e. dangerous/violent/unpredictable) clients who pay more per day. Because we're just about always short staffed, this sometimes means staff are placed in physical danger or with clients which cannot be assisted without physical intervention.

This facility has no security guards, no locking doors, and with management often turning their phones off, minimal backup.

Challenging Work

Oh, it's certainly that. In no other job have I had to stare down men three times my size, clean up more excrement before than I thought a human can produce, and have a 360+ lb kid spit in my face.

Inclusive / Diverse

Mostly super-southern white folks. The amount of times I've been faced with thinly veiled racism and homophobia from colleagues is appalling.

Suggestions for improvement

  • The management needs to start listening to and respecting their staff.

What I like about the company

The overnight shifts are easy and the company does well helping injured people rehabilitate to ordinary life.

What I dislike about the company

Ignorant management who avoid staff concerns and passive aggressively retaliates, a work culture that tries to guilt staff into overworking themselves for poor compensation by appealing to them as "good people who want to help," non-existent or insulting pay raises, trying to make up for the lack of pay raises by giving staff an extra work shirt or two (usually in the wrong size), and the audacity to call staff at any time to ask if they can work an extra shift or three at a moment's notice.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered
  • Company
    Timberridge Ranch
  • City
    Benton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Free (company provided) Meals is offered
Have a question about Timberridge Ranch? Get answers from others who know this company!
  • 09.Feb 2016
  • Employee

Dietary

4.40

What I like about the company

The workers are amazing

What I dislike about the company

hills

Company Culture
4.00
Support from management
5.00
Teamwork
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Job Security
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Timberridge Ranch
  • City
    Benton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Vehicle allowance is offered Employee events is offered Pet friendly/Pets allowed is offered Fitness center on site is offered Free Snacks/Drinks is offered