- time warner cable13.Nov 2015
Overall, good at communication but there is still room for improvement.
Of course, a cable company is always seen as a villain, so image is not everything.
In the process of merging with Charter Communications.
Suggestions for improvement
- Improve the infrastructure of service (Head End).
What I like about the company
The people are friendly,helpful, polite, and always say "hi" in the hallway
What I dislike about the company
A big, publicly traded company is always difficult to work with. For example, they do not have temporary badges, to do so would too complex and difficult for the call center.