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Reviews for Titlemax, Inc.

Review factors

Feel-Good Factor

Company Culture
1.98
Support from management
1.77
Teamwork
2.19
Freedom to work independently
2.12
Internal Communication
1.95
Office / Work Environment
2.44
Environmental Friendliness
1.96
Work-Life Balance
1.90
Challenging Work
2.62
Inclusive / Diverse
2.15

Career factor

Gender Equality
2.25
Attitude towards older colleagues
2.15
Career Development
2.12
Overall compensation for your work
2.49
Company Image
1.92
Job Security
1.80
Handicapped Accessibility
2.44
Workplace Safety
2.42
Benefits

The following benefits are offered

Flex. working hours in 3 of 62 reviews Parking in 10 of 62 reviews Easy access to public transportation in 2 of 62 reviews Stock or equity options in 6 of 62 reviews 401(k) in 27 of 62 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 2 of 62 reviews Desirable office location in 10 of 62 reviews Tuition assistance in 2 of 62 reviews Paid Parental Leave in 3 of 62 reviews 401(k) Match in 14 of 62 reviews Flexible spending account in 10 of 62 reviews Paid time off in 34 of 62 reviews Healthcare (including vision and dental) in 27 of 62 reviews Relocation allowance in 2 of 62 reviews Life insurance in 22 of 62 reviews

The following perks are offered

No on site cafeteria Free (company provided) Meals in 6 of 62 reviews Health and wellness programs in 8 of 62 reviews Employee discounts in 7 of 62 reviews Vehicle allowance in 2 of 62 reviews Employee events in 5 of 62 reviews No dogs allowed No fitness center on site Free Snacks/Drinks in 5 of 62 reviews
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Reviews

  • 15.Apr 2019
  • Employee

Company Culture

I do not agree with big corporations

Support from management

Only do as you told

Teamwork

Very messy staff

Internal Communication

You get a review based that is multiple choice

Gender Equality

There is a good many high level staff

Attitude towards older colleagues

More young people than older staff

Career Development

You can get promoted but will get fired

Overall compensation for your work

Save it while you can

Office / Work Environment

Things are constantly broken and you have to put in a order and wait

Environmental Friendliness

Only worry about collected interest

Work-Life Balance

You work very long hours and have very little time off due to high turnover rate

Company Image

Looking at other options now

Job Security

High turnover rate

Handicapped Accessibility

None

Workplace Safety

You are either sitting at a desk or in your car

Challenging Work

You have very expeditiously

Inclusive / Diverse

You only can do what you are told

Suggestions for improvement

  • There is too many to change honestly

What I like about the company

None at all. This company should be shut down immediately

What I dislike about the company

Upper management unrealistic goal to meet monthly high turnover rate long hours no time off even with paid time off

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Titlemax
  • City
    Rock Hill
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
Have a question about Titlemax, Inc.? Get answers from others who know this company!

Company Culture

I love my job

Teamwork

No issue

Freedom to work independently

Not a goood idea

Internal Communication

None here

Gender Equality

No issue

Attitude towards older colleagues

Doesn't descrimomate

Work-Life Balance

I'm zlw at work

Challenging Work

It's all about service

Inclusive / Diverse

No issue

Suggestions for improvement

  • Maybe lower rates so it's easier for clients

What I like about the company

I asked off for some personal tome and was given it no questions askee

What I dislike about the company

Nothing like I said I love my job

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    TitleMax
  • City
    Muscle Shoals
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered

Suggestions for improvement

  • Everything. Shorter hours. And less

What I like about the company

Some holidays off are paid off.

What I dislike about the company

The unfairness and favoritism in between GMs

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Titlemax
  • City
    Statesboro
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 16.Sep 2018
  • Employee

Suggestions for improvement

  • Get rid of the new management and bring back the old one

What I like about the company

It used to be great before new management came in. I loved the flexibility, now there is none.

What I dislike about the company

All of it. It's no good. Dont recommend for anyone to work at the office I am at. It is all politics and dictatorship.

Company Culture
4.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Paid time off is offered
  • Company
    Titlemax
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Keep expectations realistic, don't tell someone they are doing a great job and then fire them in 2 weeks.

What I like about the company

I worked with some great people in my location. Six days a week good money. Not a 9-5 job, got to get out of the office a lot, driving.

What I dislike about the company

Upper management, they ask you to bring down %'s to 20-25%, then when you are successful they want it down to 10-15% impossible when that % is over a year old loans.

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
5.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Title Max
  • City
    Walterboro
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered

Suggestions for improvement

  • More parent friendly and help the customers better manage their loan

What I like about the company

None, schedules would be made night before making home/Work balance impossible

What I dislike about the company

Management and polices on customers income to receive loan

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    TITLEMAX OF VIRGINIA, INC.
  • City
    Richmond
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Company Culture

make numbers or you are gone to time to improve

Support from management

if number drop go straight to CA and paper work to term -- all number increases

Teamwork

every location for themselves and their own numbers

Freedom to work independently

yeah left alone but you better make your numbers

Internal Communication

beyond gossip and bragging little help or support

Attitude towards older colleagues

good as long as you make sales every month every year

Overall compensation for your work

good pay but self worth is not worth the money

Office / Work Environment

lonely very small 2 or 3 person staff

Environmental Friendliness

no most people do not like to be taken advantage off they need money and get locked into payments way too high

Work-Life Balance

8 to 715 so long hours shorts Saturday hours nice to have sundays off

What I dislike about the company

the medical insurance was terrible offer several plans I got highest price and still terrible

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Titlemax of Georgia, Inc.
  • City
    McDonough
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others
  • 29.Jun 2018 (Last edit 30.Jun 2018)
  • Employee

Company Culture

This company does not care about anything, customers included, other than making money for their pockets.

Support from management

Management was always belittling and very rude. They spoke down to just about everyone and never once would give a compliment. They always acted better than you.

Teamwork

Everyone is out to get you. The only reason I gave it 2 stars was because I actually made 2 really great friends while I worked there and am still great friends with these girls!

Freedom to work independently

You were told to go out and do things, but then you were called or text (on your personal phone) every 5 minutes asking where you were and when you would be done.
I had to call my store manager while I was walking up to someone's door during field visits so he could hear me knocking and talk to the person at the door. Always micro managed and never trusted to just do your job.

Internal Communication

Everything was always changing. Rules and guidelines were never the same from week to week.

Gender Equality

There was a dress code. It was an unwritten rule that ladies needed to dress up (in a dress, not pants), wear heels, and makeup to look "nice and welcoming" for customers, but especially when upper management would visit. UPPER MANAGEMENT WERE ALL MEN!
I guess this is why everyone was sleeping around with everyone else.

Attitude towards older colleagues

They wanted there women who worked there to be younger and dress younger.

Career Development

I did receive 2 promotions and a slight raise. The work I was required to do did not add up to the compensation.

Overall compensation for your work

This is absolutley laughable.

Office / Work Environment

There was a hole in the ceiling that had mold in it. Birds and other animal would come in the office.
In one office the backroom would flood every time it rained.
In another office the ceiling actually collapsed in from a leak that wasn't fixed.
No security lights.

Environmental Friendliness

Nobody cares about these things here.

Work-Life Balance

Terrible! My children were smaller and in elementary school while I worked here. I was never able to go to the school functions. I was lucky if I got home one time a week in enough time to see them for 30 minutes before they had to be in bed. There is no such thing as a "work-life balance" with these awful people.

Company Image

Nobody likes this place. I was ashamed to tell people where I worked.

Job Security

This is also laughable. I worked at this company for 6 1/2 years and they decided to close the office I was in. They offered me a pay cut and a demotion and told me that was the only way I can keep my job. Seriously? No thank you! Better off without them.

Handicapped Accessibility

No. I had to take my customers paperwork to them in their car.

Workplace Safety

None. (See above)
Ceilings caving in, holes, roaches, flooding, mold, etc.

Challenging Work

Can be at times. The worst thing, other than dealing with the other things mentioned, was talking people into borrowing money when you knew they couldn't pay it. I had customers that needed their medication, like insulin for example, but couldn't get it because they were paying back all this money with such a high interest. People were always terrified about losing their vehicles.

Inclusive / Diverse

You were only included if you were a brown nose or is you were sleeping with the bosses. I know I turned down advanced from a few of people.

Suggestions for improvement

  • This company just needs to go out of business. Period.

What I like about the company

In Decatur, Al, it started out not as bad because of the people I worked with. I really did like 2 of the people and we got along great!
However. With a lot of turnover and changes, and the greedy "uppers", it quickly turned into a nightmare.

What I dislike about the company

Everything. They are deceitful, crooked, money hungry individuals who care nothing about anyone or anything. All they care about is who is going to make them the most money, regardless of how it is done.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Stock or equity options is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Titlemax of Georgia, Inc.
  • City
    Savannah
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

Free Snacks/Drinks is offered

Suggestions for improvement

  • Paid 30 minute lunches instead of hour unpaid or at least offer it. That would be nice.An hour is just too long.

What I like about the company

Is a great opportunity! Give them a try. National Hiring Day is July 12th.

What I dislike about the company

None really, sorry! So nothing more I can type about it so I'm just wasting time filling required letters.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Titlemax
  • City
    Benton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • They need to stop playing favorites and treat everyone equal. That way the employees will last with the company .

What I like about the company

I love being able to help out customers who are in need of money but don't have traditional ways to receive it.

What I dislike about the company

This company is not fair when it comes to pay. All employees do the work but only the top managers get bonuses. They should give everyone a piece of the pie. They can afford it but choose not to. That is why the turnover rate is so high.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
4.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
1.00
  • Company
    TITLEMAX OF TEXAS, INC.
  • City
    Fort Worth
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee