Very strong culture of service and excellence
Support from management
Top leaders are very demanding of staff, yet slow to offer any appreciation or thanks
Staff is very collaborative and supportive of each other
Donor facing employees have much more job security than non donor facing employees
No real training program or defined career paths
Overall compensation for your work
Benefits are quite rich, pay is low
Office / Work Environment
Some office spaces have been renovated, but management won't invest in new furniture or any creature comforts for staff.
There is none. People are expected to devote their lives to the museum, often working long hours and weekends
People love the museum and are proud to work there
Lots of turnover and people churn in the last five years
Suggestions for improvement
- Show more appreciation to hardworking staff. Be clear about expectations and stop making constant changes and competing demands that drain a staff that really wants to please.
What I like about the company
The museum is a point of pride in Toledo with an amazing collection and great temporary exhibitions. The is the biggest perk--being part of something great. The staff is by and large hardworking, collaborative and smart.
What I dislike about the company
The director is a micromanager and extremely demanding. Everything centers around trying to keep him happy, which is basically an impossible task.