- Top Flight Assistance15.Apr 2019
I work from home, so I only communicate with my coworkers and up line employees via video chat, email, or chat. I can't fully rate five stars simply because I don't feel I truly know someone if I am not associating with them in person.
Support from management
Yes. They provide the basic information and advice needed to be successful. They give script which have been proven successfully although I find myself having to remember to use them because personally I prefer a more one on one, less scripted interaction with my customers! It works better to use the scripts though, since they're developed and proven successful by the big dogs of the company!
Yes, we all communicate in a large group chat that is active 24/7. Providing tips, encouragement, and newly developed successful strategies to assist consumers and encourage new customers as well.
Freedom to work independently
Allows all employees to freely market our business and offers
It's very easy to get in contact with fellow employees and managers. We have many forms of communication so I can try multiple ways of contacting them and usually they're available anytime I'm in need of assistance.
100%! As a matter of fact, my two managers have both been female. The person in charge of paying me is a male. I get the impression if you put forth the effort to succeed, they do not care about your gender at all.
Attitude towards older colleagues
From what I've seen, anyone who qualifies is granted the same treatment and opportunities. Although, most of the employees appear to be between 45-25 age range.
If you apply yourself and put forth the effort which allows you to showcase your abilities they seem to offer higher positions. I've witnessed a few being promoted to management: although I'm unsure if I personally would qualify due to the distance between myself and the main office
Overall compensation for your work
I do get paid fairly. It truly depends on the amount of people I can positivities reach out to though.
Office / Work Environment
Personally, I work from my own home. Although the employees whom which I keep in contact with that are in office are seemingly happy and content with the environment surrounding them.
Unaware :/ I apologize for being vaguely informed on this topic.
Yes, your are allowed to work as much or as little as you choose.
I am proud. We offer helpful financial services and are dedicated to provided superior customer service. I do find myself being discouraged when I cannot find people in need of our services, which is why I'm spending some time completing surveys to be productive!
I am choosing 3 stars because I am unaware of the accommodations outside the main office in California.
I've yet to hear of any negative incidents, so from my view afar I believe it to be as safe as it could be.
It's a simple job, although marketing online can be difficult due to the vast amount of scammers and scams being attempted towards individuals. I find it hard to truly show people I have their best interest in mind and genuinely hope to help them positively.
Inclusive / Diverse
Yes they seem very open to allowing any feedback or recommendations which lead towards a successful working experience
Suggestions for improvement
- I truthfully can't provide any feedback on this matter. I believe if I was an on-site employee I would be more beneficial on this topic. I haven't heard any negative feedback from the office employees. They all seem very calm and pleased within their daily working life.
What I like about the company
I enjoy having 24/7 contact with likewise employees as well as management. I have many forms of contact methods available. There is always someone available to deliver advice when it's needed. Also, there is constant motivational messages throughout our team chats which is very inspirational.
What I dislike about the company
I truly cannot pick an aspect which I disapprove of. Although, I work from afar and cannot provide details pertaining to a job within the office location rather than home based employment with top Flight.
The following benefits were offered to me
- CompanyTop Flight Assistance
- Are you a Current or Former Employee?Current employee