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2.22
  • Dec 29, 2015

Is Tops tops?

company Tops Markets,
City Lockport
Are you a Current or Former Employee? Former job since 2015
Position Others
Department Others

Support from Management

"The customer is always right" is their mantra. Decisions I made involving customers were reversed or disregarded to appease the customer. My actions aligned with store policies. I would then be written up and forced to sign a paper with a statement that was in conflict with the incident. I was yelled at, criticized, and insulted by a customer, during a particular event. Not one of my supervisors backed me up, but "spoke" to me, as if I were a child.

Level of Autonomy

I had no problems in this area; in fact, Tops accomodated me when I had scheduling requests, due to cancer treatments.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

Tops Markets,
2.22
kununu average
3.18

This company in comparison to all other companies in its industry Other industries  based on 95,014 reviews

Tops Markets,
2.22
Average of Other industries
2.69