- Tractel Inc.09.Nov 2016 (Last edit 17.Nov 2016)
The following benefits were offered to me
- CompanyTractel Inc.
- Are you a Current or Former Employee?Former job since 2016
Utter disregard for employee opinions and suggestions. Dictatorial management style.
Expectations are wildly unrealistic, set by management with NO input from employees. Management promises support to field sales, then consistently fails to deliver.
Depends on who you are dealing with - some colleagues are very team oriented, and willing to help and share information. Other colleagues are not willing to help, refuse to communicate, even after repeated requests.
New management team likes to micromanage to an extreme degree. You have to have written approval from management to even give a standard price from the price book to a customer. Every aspect of the job is micromanaged.
There is a lot of communication from management downward, but they have no interest in communication back from the field, and give no credence to your thoughts or opinions. Very militaristic, in that they expect you to just execute their orders, and otherwise, shut up.
Women seem to be treated equally, but I was not really in a position to judge that.
Age and experience have no value here. Management once stated the opinion that young inexperienced sales people, trained by management, will outperform an experienced sales person.
Minuscule training is offered - only for product knowledge certification. Otherwise, nothing.
Sales commission formula is the most convoluted I've ever seen. Even if you sell a large order, and the customer has paid for it, you then get told that your commission for that big order will not be paid all at once, but will be spread out over a series of months. Overall, pay is moderate to low. Car allowance amount is so low as to be a joke.
Office was fine the times I visited it, but I was field sales, and not often in the office.
Not a priority here, has never been discussed in company meetings that I'm aware of.
None. Focus is only on the job - getting the sales numbers up. There is no consideration for family time even in the evenings. You are expected to spend that time filling out endless reports and new sales call plans, written quote requests, etc. If you take time out of the normal work day to do those, you are rebuked for not spending that time making sales calls in the field. The job is everything to them, family responsibilities (yours) mean nothing.
I was proud to work for the company until the new management team took over, and changed how we treat our customers. Then I was literally embarrassed to say that I worked for Tractel. I was always apologizing for how customers were treated.
No, I did not feel the job was stable. This was more due to the capricious nature of management whims and desires, rather than financial or organizational restructuring.
Office in Norwood seemed ADA compliant.
Being an outside field sales person, there were no safety issues here, OSHA does not apply to my home office.
The normal work in sales is challenging and rewarding. However, at Tractel, it becomes monumentally challenging by so many barriers put in your way by the management team. (Excessive reporting requirements, getting approvals, etc.)
Physical diversity is accepted here, such as ethnic or gender diversity. However, diversity of ideas and opinions is actively discouraged. If you have the temerity to voice your dissent, you are threatened with disciplinary action.
I liked my customers, and a number of the folks I worked with. After the new management team took control, there was nothing I liked about Tractel.
No respect for you as an individual with experience. Your opinions and thoughts and ideas are not wanted or valued. Dictatorial, "my way or the highway" management style. Sales focus shifted from being consultative, collaborative with the distributors, to manipulative and coercive. We were to dictate to the customers what they would buy, and how much they would buy. A complete lack of empathy toward the customers, and the issues important to them. Utter communication failure (consistently) from a particular department that was critical to providing information. Low to non-existent ethics from the new management team - from being told to deceive the customers on a particular issue, to outright lies in other instances. New management's lack of trust in the sales team - this is the reason they micromanage to the Nth degree. Leadership that, honestly, does not know what they are doing.
New management is distrustful, commendations few and far between, harsh criticisms almost constant.
Contradictory performance reviews, unrealistic targets and timeframes, finger-pointing and blaming subordinates when their plans don't work as intended. Inexperienced management.
Some good, hardworking, supportive teammates, some not.
Good communication on expectations, very poor on providing assistance on things needed to meet expectations.
Company discourages the hiring of older, experienced workers.
Work is everything, little consideration given to family needs. Excessive reporting requirements, cutting into time with family.
Diverse opinions, ideas, not supported at all. Follow orders given, never question directives.