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Trader Joe's Company:What's it like to work here?

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Review averages

  • 50 employees say

    Excellent (31)
    62%
    Good (9)
    18%
    Satisfactory (8)
    16%
    Subpar (2)
    4%
    3.98
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

Company summary

Our Story

It all started in the 50s... Would you believe we started out as a small chain of convenience stores? It’s true. Way back in 1958. We were called Pronto Markets. In ‘67, our founder, the original Trader Joe, changed our name (yes, to Trader Joe’s) and the way we do business.


We made the stores bigger (if you can imagine), decked the walls with cedar planks and donned our crew in cool Hawaiian shirts. Most importantly, we started packaging innovative, hard-to-find, great-tasting foods under the “Trader Joe’s” name. That cut our costs and saved you money. Still does. And that’s important, because “Value” is a concept we take very seriously. And by ‘Value,’ we mean great everyday prices on all of our great products — no sales, no gimmicks, no clubs to join, no special cards to swipe... How do we do it?

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    • We buy direct from suppliers whenever possible, we bargain hard to get the best price, and then pass the savings on to you.
    • If an item doesn’t pull its weight in our stores, it goes away to gangway for something else.
    • We buy in volume and contract early to get the best prices.
    • Most grocers charge their suppliers fees for putting an item on the shelf. This results in higher prices... so we don’t do it.
    • We keep our costs low — because every penny we save is a penny you save.

It’s not complicated. We just focus on what matters — great food + great prices = Value.


Numbers

Employees

10,000+

Company info

Benefits

What We Offer

We reward our exceptional talent for the work they do every day.

Compensation & Benefits:

  • We pay well. To keep Crew developing and incentivize exceptional performance, we review Crew twice a year. On average, Crew have the potential to receive a 7%-10% annual increase.

  • We also give all Crew Members a 10% discount on all products available in our stores.

  • We provide Crew Members with a great retirement plan. Trader Joe's currently contributes 10% of annual salary to eligible Crew Members, and the plan allows Crew to save pre-tax dollars towards their own retirement. You are making an investment in us—we are making an investment in and for you.

  • We offer medical, dental and vision plans to eligible Crew Members at a low cost (currently $75/month).

We offer paid time-off that increases with tenure. The money in the account belongs to you as soon as you accrue it. You earned it.


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Location

For applicants

Videos

Trader Joe's Founder Joe Coulombe

What we offer

What is special about working for us?

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At Trader Joe’s, we create an outstanding customer experience around the discovery and enjoyment of amazing food and beverages. It’s what we do, and our Crew is our bread and butter, alongside the Trader Joe’s Bread and Butter.

How would we describe the company culture?

Culture:
  • We're flexible—our Crew determines their schedule availability. We don't believe you have to compromise important priorities in your life to be in ours.

  • We foster an environment that reflects the diversity of our neighborhoods to enhance the customer experience and benefit our Crew.

  • We behave with integrity—we treat others as we would like to be treated.

  • We shun bureaucracy and advocate for decision-making to happen at our stores.

  • We value open and honest communication and are committed to listening to our Crew. Their ideas make us better.

  • We structure our entire business around supporting the Crew Members at our stores, so they can earn the delight of our Customers.

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It's simple, really. We believe that doing the right thing, as it relates to all Trader Joe's stakeholders—Crew, Customers, Vendors—is the right thing to do. And it starts with our Crew.

Application advice

Advice to applicants

Join our Crew

We're growing and always looking to expand and improve our Crew!  


We accept applications every day for Crew or Mate positions at each Trader Joe's store location.

Reviews for Trader Joe's Company

Reviews - What employees say

3.98 Employees say
1.00 Applicants say
  • 24.Jul 2017 (Last edit 25.Jul 2017)
  • Employee

Suggestions for improvement

  • More open issue discussion, more women in senior management at the chairman's group.

What I like about the company

My coworkers, for the most part. They made coming to work bearable.

What I dislike about the company

Sexist management culture with very few women in corporate management. Lack of bureaucracy means virtually no input from employees. Level of secrecy at decision making level is beyond paranoid. Communication about anything other than the most obvious of management changes is virtually non-existent. Lots of favoritism clear in company hires, whose family knows whom, nepotism in promotions and overly tolerant of long-term employees who are abusive and obnoxious. This is a highly stressful environment for corporate employees, and totally different from the individual store environment.

Company culture

90% Of why I work here! They hire Great people with an awesome attitude.

Support from Management

Management constantly struggling to meet corporate policy with limited allotted resources.

Teamwork

The environment is filled with a one minded group striving constantly to complete every task.

Level of Autonomy

Constantly placed in varying positions with little training or say.

Communication

Corporate policy and decisions from management are merely enacted seldom without our recourse or feedback.


Review averages

  • 50 employees say

    Excellent (31)
    62%
    Good (9)
    18%
    Satisfactory (8)
    16%
    Subpar (2)
    4%
    3.98
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

kununu score comparisons

Trader Joe's Company
3.92
51 reviews

Industry average (Retail/Grocery/Consumer Goods)
3.05
96,329 reviews

kununu average
3.15
2,199,000 reviews