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Transamerica:What's it like to work here?

United States Industry Insurance
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Review averages

  • 50 employees say

    Excellent (12)
    24%
    Good (16)
    32%
    Satisfactory (12)
    24%
    Subpar (10)
    20%
    3.07
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for Transamerica

Reviews - What employees say

3.07 Employees say
0.00 Applicants say
  • 02.Apr 2018
  • Employee

Company Culture

The management cares more about call scoring and metrics than anything else. If you don't keep a perfect score you're out. However there are decent benefits. I wasted 5 years of my life there. I'm at a much better company now.

Support from management

Basically down to desk drops, Management turnover is very high.

Teamwork

Geared more toward younger workers they can move to other departments out of the call center.

Freedom to work independently

No support from managers

Internal Communication

Call metrics change weekly

Gender Equality

No issue here

Career Development

They push too hard

Overall compensation for your work

Pay is very low except for high level management. Starting pay is below average.

Office / Work Environment

Typical call center

Environmental Friendliness

They do not recycle

Work-Life Balance

Traffic is so heavy you spend more time commuting than at home

Company Image

Lousy in my opinion

Job Security

None, no contracts offered

Handicapped Accessibility

No issue here, never saw any handicapped employees.

Workplace Safety

Issues with facilities

Challenging Work

How is a call center challenging?

Inclusive / Diverse

Mostly black people.

What I like about the company

Fiul service restaurant on dite

What I dislike about the company

Long commute

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) Match is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    Transamerica
  • City
    Saint Petersburg
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Fitness center on site is offered

Suggestions for improvement

  • Provide more positive feedback to the employees and just communicate more in general.

What I like about the company

I have a great boss who has helped work my being able to work remotely due to personal issues & has been understanding of all of that. Our HR representative has been unbelievably kind and helpful to get the appropriate paperwork to me & my dr. this has shown me that the people who work for the company matter - it's busy and volumes matter, but at the end of the day, the people matter even more.

What I dislike about the company

The communication between management and employees can be lacking.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
4.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Transamerica
  • City
    Cedar Rapids
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Suggestions for improvement

  • The culture of having operations work with the sales agents, would greatly improve the culture. The culture as a whole is very good. Processing of workflow could be greatly improved with steps that are duplicated, reduced and inter-departments working together on a new application. Creating a quality customer experience if less is asked of a client and approvals are quicker

What I like about the company

Management available to assist very long hours daily. Via Cell or Home numbers. Will go on sales calls for more complex issues with clients, if needed. Family feel company and is concerned about doing the right think/need for the client.

What I dislike about the company

The operations areas could use cross training with the sales team members to better under stand how the products are sold and serviced. Which would reduce the amount of time for processing clients forms.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    TRANSAMERICA AGENCY NETWORK
  • City
    Hagerstown
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered

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Review averages

  • 50 employees say

    Excellent (12)
    24%
    Good (16)
    32%
    Satisfactory (12)
    24%
    Subpar (10)
    20%
    3.07
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Transamerica
3.07
50 reviews

Industry average (Insurance)
3.36
41,258 reviews

kununu average
3.32
2,915,000 reviews