- Transamerica Life Insurance Company30.Apr 2019
Stability is lacking as the company is in transition to outsourcing most of their inforce operations to a third party. Due to such actions being very limited on who was informed the culture has gotten more closed off. It is very hard to understand where you stand as departments are being sold off. If you have a supervisor who is very honest, you will be able to guage where you stand but otherwise you are in the dark.
Support from management
As managers leave due to duplicate positions or transfering to new companies, it is hard to depend on stability of a constant supervisor remaining the same.
Due to the change in culture, this is not a strong point. As the population of people which are currently still hired to monitor policies is getting smaller due to multiple companies being hired, employees are more focused on maintaining their current job.
Freedom to work independently
As this company is transitioning work which requires independent though and ideas is removed so this is not a valid anymore.
Previously this would have been ranked higher but due to selling to third party admins without warning before it appeared in the newspaper this is no longer a strong point.
Attitude towards older colleagues
This could be me not fully understanding what equal opportunities is but most employees who were over a certain age and years given when the first TPA was hired were given early retirement or laid off, this was not based on which departments they worked in. Being given these choices based solely on years worked and age does not seem like they were treated fairly as they were not given the option to switch over to either TPA hired.
Company is still in transition so once settled and fully functional with both TPAs will present itself with more.
Overall compensation for your work
With all the changes and adjustments to smaller and smaller teams, the amount of emotional stress does not cover the amount of my salary.
I really dislike how the situation occured with the changes done within the company and being such a small team left, I do not feel comfortable in my position. I am not proud to work as I am worried I will either be sold or not employeed in the next year or so.
As they rebrand and change there is no guarantee they wont decide to sell of the rest of their business.
Most work handled requires research and communication between corrperations which will be limited in the future.
Suggestions for improvement
- Please be more open about communication. We are still here because we believe in this company and its future, please share with us so we feels like we are part of the larger picture again.
What I like about the company
I met my favorite supervisor at this job and still keep in touch with them after they were laid off. In the beginning I learned a lot and was given a lot of freedom to work on projects but as the company is changing, this is not occurring. We do have work from home option available which is nice.
What I dislike about the company
Once the adjustments stop, the company will be a better place to work at but currently the silence is not helping current employees feel comfortable or stable. It is hard to feel proud and part of a larger goal when most of our time is spent wondering if another TPA is going to be introduced. The overall culture is still broken and needs to be addressed, to act like everything is great is making us feel like we are being handled as children. We are grateful to still be employed and want to be excited for the future of the company but with no clear communication, it gets frustrating. Please trust us to understand and want a better future overall, open communication about changes, ideas of where the future looks like, and even just acknowledging that it is a scary time would helps us feel like we are part of the team again.
The following benefits were offered to me
- CompanyTransamerica Life Insurance Company
- CitySaint Petersburg
- Are you a Current or Former Employee?Current employee