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Transcom Corporation:What's it like to work here?

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Reviews for Transcom Corporation

Review factors

Feel-Good Factor

Company Culture
3.50
Support from management
3.50
Teamwork
3.50
Freedom to work independently
3.67
Internal Communication
3.67
Office / Work Environment
3.80
Environmental Friendliness
3.60
Work-Life Balance
4.17
Challenging Work
4.50
Inclusive / Diverse
4.33

Career factor

Gender Equality
4.50
Attitude towards older colleagues
4.33
Career Development
3.17
Overall compensation for your work
3.17
Company Image
3.83
Job Security
2.50
Handicapped Accessibility
3.80
Workplace Safety
4.20
Benefits

The following benefits are offered

Flex. working hours in 1 of 6 reviews No parking Easy access to public transportation No stock or equity options 401(k) in 3 of 6 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 4 of 6 reviews Desirable office location in 1 of 6 reviews Tuition assistance in 1 of 6 reviews Paid Parental Leave in 1 of 6 reviews 401(k) Match in 3 of 6 reviews Flexible spending account in 1 of 6 reviews Paid time off in 3 of 6 reviews Healthcare (including vision and dental) in 5 of 6 reviews No relocation allowance Life insurance in 3 of 6 reviews

The following perks are offered

No on site cafeteria No meal or transportation allowance Health and wellness programs in 1 of 6 reviews Employee discounts in 2 of 6 reviews No vehicle allowance No employee events No dogs allowed No fitness center on site No company provided food and/or drink
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Reviews

  • 28.Apr 2019
  • Employee

Company Culture

They are friendly

Office / Work Environment

I work from home

Challenging Work

There are a lot of procedures

Suggestions for improvement

  • Give more trainings. The rest is fine.

What I like about the company

I love my co-works. The company respect diversity, they mean it.

What I dislike about the company

I cant think anything that I disapprove.

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Transcom Corporation
  • City
    Denver
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
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Company Culture

The trainer was rude and it seemed like they didn't care if you stayed or left. They lure you in with promise of bonus but no o e gets that or raise.

Support from management

My trainer would not tell you a thing until she was writing you up for making a mistake

Teamwork

My team leader was not helpful and did not guide me on the correct way to do anything unless she was getting on to you for it and writing you up for it.

Freedom to work independently

Even though we we remote work from home, they monitored your every move. If you had to go to training class for your and stayed even 5-10 min longer than that you were bumped off the clock entirely and flagged missing in action and given attendance points and not paid for your time even though you told 2-3 people were you were.

Internal Communication

They communicated your mistakes daily but the trainer I had never gave positive feedback only negative. I ended up not having the coincidence that I could do anything right.

Gender Equality

They seemed to have a diverse workplace

Attitude towards older colleagues

I think they did not have patience with you if you were not going and picking up on things pretty fast

Career Development

They said there was but they never went over any of the details

Overall compensation for your work

They are way under average for the same type job listed at other companies in the area.

Office / Work Environment

They did not provide anything but a used computer

Environmental Friendliness

If they do I did not k is anything about

Work-Life Balance

Maybe some did ok but I had shift that left no time in day to do anything

Company Image

They did not seem to care about employees. When it came to your needs and payroll they did not even have orientation. They gave you a link to fill out on your own time

Job Security

I was still in training and felt like there was no room for error because I was getting pulled into coach every time I made a mistake and was written up. I reached out to Human Resources and told them if they did not move me to a different team leader I would end up getting fired and they did not even respond

Handicapped Accessibility

Not applicable

Workplace Safety

No safety training

Challenging Work

Every day was a challenge having to troubleshoot Apple devices over the phone as fast as you could with no working experience with Apple

Inclusive / Diverse

They had a form for you to fill out for new ideas for Apple products but the way they were most likely Transcom w

Suggestions for improvement

  • Thdid Human resources department which is brick and mortar building in Colorado should be more involved in what is going on with the remote employees

What I like about the company

The first 2 trainers were personable and understanding while in classroom but when we got on the phones and got different trainers it changed

What I dislike about the company

The team leaders they put in charge of teams should not have the authority to write you up or terminate you. Once terminated they shut down your computer so you can't even contact or anyone for that matter and all the work contacts are on the computer

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered 401(k) Match is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Transcom Corporation
  • City
    Denver
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Challenging Work

It was challenging working from home with very little one on one help.

Suggestions for improvement

  • Have a better method of giving feedback to help the employee succeed

What I like about the company

Working from home was a great experience. It was tough not having one on one time with someone if you were struggling. The training was okay it could have been better.

What I dislike about the company

I didn't like the fact they choose your schedule for you and once you have a schedule they will not work with you to change it. It was tough being criticized for every little mistake they thought you made without having a real explanation. I didn't like the fact I was blamed for things that were out of my control and it was something messed up in their computer system.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Transcom Corporation
  • City
    Denver
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • 03.Apr 2018
  • Employee

Suggestions for improvement

  • Get more escalation tech's that want to help and not brush you off

What I like about the company

The trainers are amazing and they are helpful when you need them

What I dislike about the company

Stop with all the policies during training and more learning the system

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
1.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Ability to work remotely is offered Healthcare (including vision and dental) is offered
  • Company
    Transcom Corporation
  • City
    Denver
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • Stop stealing our money and actually monitor the other employes. With the doubt of them actually doing their job correctly and also management take their part seriously.

What I like about the company

I've got great experience there and improved a lot

What I dislike about the company

Not giving us all of our money

Company Culture
3.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) Match is offered
  • Company
    Transcom Corporation
  • City
    San Antonio
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered
  • 30.Nov 2017
  • Employee

Suggestions for improvement

  • None other than management everything else is fine

What I like about the company

We get a lot of overtime offers

What I dislike about the company

Better management For the tl's some need to go back to training

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Transcom Corporation
  • City
    Shreveport
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered