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Trident USA Health Services, LLC:What's it like to work here?

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Reviews for Trident USA Health Services, LLC

Review factors

Feel-Good Factor

Company Culture
3.45
Support from management
3.40
Teamwork
3.70
Freedom to work independently
4.30
Internal Communication
3.10
Office / Work Environment
3.25
Environmental Friendliness
3.63
Work-Life Balance
3.30
Challenging Work
2.63
Inclusive / Diverse
3.33

Career factor

Gender Equality
3.64
Attitude towards older colleagues
3.64
Career Development
2.73
Overall compensation for your work
3.09
Company Image
2.73
Job Security
2.91
Handicapped Accessibility
3.56
Workplace Safety
3.78
Benefits

The following benefits are offered

Flex. working hours in 2 of 11 reviews Parking in 3 of 11 reviews Easy access to public transportation Stock or equity options in 1 of 11 reviews 401(k) in 5 of 11 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 1 of 11 reviews Desirable office location in 1 of 11 reviews No tuition assistance No Paid Parental Leave 401(k) Match in 1 of 11 reviews No flexible spending account Paid time off in 4 of 11 reviews Healthcare (including vision and dental) in 4 of 11 reviews No relocation allowance Life insurance in 5 of 11 reviews

The following perks are offered

On site cafeteria in 1 of 11 reviews No meal or transportation allowance Health and wellness programs in 2 of 11 reviews Employee discounts in 4 of 11 reviews Vehicle allowance in 1 of 11 reviews No employee events No dogs allowed No fitness center on site No company provided food and/or drink
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Reviews

Job Security

Many will be laid off soon.

Suggestions for improvement

  • They are in big trouble. Owing millions in debt and no money to pay.

What I dislike about the company

They are not managed with educated people.

Company Culture
5.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
4.00
  • Company
    Trident USA Health Services, LLC
  • City
    Sparks
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Administration
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  • 08.Jan 2019
  • Employee

Suggestions for improvement

  • Company is in financial trouble. They owe a lot of money and planning to close their Lab division. They are going to be canceling contracts pertaining to labs.

What I dislike about the company

Management who are involved in Labs really are uneducated and are the reason labs are failing. They started a business they knew nothing about trying to make a dime. Now it is financially in trouble. They have now taken away most benefits for employees trying to save money good people will be jobless soon. They are trying to keep it hush but that is not fair to the employees or the accounts they service.

Company Culture
4.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
3.00
  • Company
    Trident USA Health Services LLC
  • City
    Horsham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Administration
  • 18.Apr 2018
  • Employee

Suggestions for improvement

  • I feel that listening to employees more would help.

What I like about the company

I have gotten my pay on time each week.

What I dislike about the company

Office drama should be minimized.

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Trident USA Health Services, LLC
  • City
    Carrollton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 18.Feb 2018
  • Employee

Suggestions for improvement

  • I would structure everything better, with more respect for the customer.

What I like about the company

My company has valued and acknowledged my work.

What I dislike about the company

I disapprove of the lax attitude of the executive department.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Trident USA Health Services, LLC
  • City
    Carrollton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 14.Feb 2018
  • Employee

Suggestions for improvement

  • I love my job. I am completely happy and would not change anything

What I like about the company

Do your job and no one messes with you.

What I dislike about the company

none. I love the company I work for

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Trident USA Health Services, LLC
  • City
    Mountain Home
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Vehicle allowance is offered
  • 16.Nov 2017
  • Employee

Company Culture

You will be overworked and drastically underpaid. Company motto is "do more with less," and every day they cut more money and more employees. Employees are not valued and concerns are not taken seriously. Due to financial issues and budget problems, the company routinely does massive layoffs, have stopped 401(k) matching (which was pathetic to begin with), have cancelled all morale-boosting events (such as the annual summer cookout and Christmas party), and has had a freeze on raises since 2008 (even though their version of a raise is 2% if you're lucky).

Support from management

Extremely poor. Concerns are not taken seriously, issues are allowed to just deteriorate to horrific levels, and input from employees is discouraged.

Teamwork

Teamwork between high-level executives and managers with lower level employees is basically non-existent. Many managers mistreat their direct reports and do not even attempt to resolve issues that arise. However, teamwork tends to be very good among the lower level employees, who tend to band together to help each other just get through each day.

Freedom to work independently

You will definitely be working independently. They are so understaffed that there's no way people can work together. Managers hardly ever meet with their employees; I would go months at a time without seeing mine. Also, if you are a mobile employee (technologist, phlebotomist), you will be alone pretty much all of the time with no real connection to any other employee.

Internal Communication

Communication from the corporate office to the regions is very poor. The breakdown may be at the regional level, however, it is a major issue that needs to be rectified. No one is ever on the same page and that makes accomplishing goals extremely difficult for the "ground level" employees.

Gender Equality

More women are taking on leadership and management roles than in years past. However, there is a very large pay gap between the men and women. The women are also not taken as seriously as the men when it comes to contributing solutions and asking for raises.

Attitude towards older colleagues

Management continually speaks negatively about the older employees and constant references are made to "just having to wait until the 'sunsetters' retire or die." Management routinely laments the lack of technological skills of the older employees, but makes zero attempt to train and teach them those skills. A preference to hire and promote younger employees is obvious, as management knows they can get away with paying the younger employees much lower wages.

Career Development

For most people, there is no career development. Most positions are essentially a dead end. However, some employees do get lucky and are able to move up and progress. In general though, most people are stuck in the job they start with and end up leaving in order to move forward with their career.

Overall compensation for your work

Employees are drastically underpaid. The only way to increase your salary is to leave and go work someplace else.

Office / Work Environment

Physical environment is in dire need of an upgrade - offices cannot accommodate the space needed, parking lots are at maximum capacity which forces employees to park on the street and then they get parking tickets/towed, buildings are unimpressive and it's embarrassing to bring clients to them. As far as the office atmosphere, people are always miserable and grumpy. It's very hard to keep a positive attitude.

Environmental Friendliness

Neutral. Could definitely be better, but could also be worse.

Work-Life Balance

Open 24 hours a day, seven days a week, and all holidays. Overtime is essentially required due to the large amounts of employee layoffs. If you're salary, you will not be compensated for overtime but will routinely work at least 55+ hours a week. If you are a manager or "higher level" employee, you will be working nights and weekends in addition to your regular day shift, and are expected to respond to emails and phone calls even when on vacation. There is no disconnection from work. You will work all the time. My family and friends constantly told me how much they hated this company because of how much I worked and all the stress they saw me go through.

Company Image

Clients have an extremely negative view of the company. The sales team is constantly told, "Your company can't do anything right!" Clients who have been with the company for multiple decades are now in a mass exodus to go to the competitors across the country.

Job Security

It's a healthcare company, so it will most likely never go away. However, due to recent budget issues, layoffs have been continually happening for the past 2 years and show no signs of slowing down.

Handicapped Accessibility

Handicapped parking, ramps, bathrooms, etc.

Workplace Safety

Neutral. Overall, it's safe.

Challenging Work

Every day is a challenge. After awhile, the sheer volume of work will break your spirit. You never get ahead, the work just keeps piling up.

Inclusive / Diverse

There is a large range of different types of people in certain departments, i.e., phlebotomy, customer service, billing. However, as you move up to higher positions in the company (such as management), the diversity is basically non-existent. Those positions are basically all white employees and mostly men.

Suggestions for improvement

  • Senior level executives and management need to start reinvesting in the company. You cannot operate a successful company if you keep cutting services, downgrading service quality, stripping the staff down to bare minimum levels, and underpaying people. So many great employees have been forced to leave for better opportunities at other companies. Get your finances under control and put more of that money back into hiring skilled employees, increasing employee training and management, etc.

What I like about the company

When I first started 10 years ago, I believed in the company and the services they were providing to the most vulnerable populations in our country (elderly, children with congenital disorders, mentally handicapped). It would be nice if the company got back to making the quality of those services for those patients the main priority. Patient care needs to be taken seriously again. You should not be in healthcare if all you want to do is stuff your investors' pockets with exorbitant amounts of $.

What I dislike about the company

The main focus of the company has become to put as much money in the investors' pockets as possible. The company makes hundreds of millions of dollars a year, but has allowed itself to run up $540 million of debt, to the point where the company cuts all employee benefits and is cutting back on office supplies to nickle and dime its ability to meet regional budget restrictions. The company needs to start reinvesting in itself or it will have to file for bankruptcy.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Trident USA Health Services, LLC
  • City
    Sparks
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership
  • Department
    Distribution/sales
  • 13.Sep 2017
  • Employee

Company Culture

NO LEADERSHIP

Support from management

NO LEADERSHIP

Teamwork

TO MANY NON PROFESSIONAL

Freedom to work independently

THAT TRUE ONLY BECAUSE YOU ON YOUR OWN TO RESOLVE WITHOUT HELP MANAGEMENT

Internal Communication

NONE

Gender Equality

IS FINE

Attitude towards older colleagues

NOT AN ISSUE

Career Development

NONE

Overall compensation for your work

FAIR

Office / Work Environment

TO MANY NON PROFESSIONAL

Environmental Friendliness

IT'S GOPOD

Company Image

NOT GOOD WITH THE CLIENTS

Job Security

UN SURE

Handicapped Accessibility

NON EXISTENCE

Workplace Safety

OK

Challenging Work

IT CHALLENGING BECAUSE IT'S UP TO EMPLOYEE TO CLEAN UP THE MESS BY MANAGEMENT

Inclusive / Diverse

THEY ARE DIVERSE

Suggestions for improvement

  • THEY NEED SOLID LEADERSHIP

What I like about the company

THE CHALLENGE OF THE WORK IF DONE PROPERLY

What I dislike about the company

TO MANY THINGS NEED TO BE CORRECTED THAT ARE OUT OF THE EMPLOYEE HANDS

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    Trident USA Health Services, LLC
  • City
    Sparks
  • Are you a Current or Former Employee?
    n/a
  • Position
    Not specified
  • Department
    Marketing/product management
  • 10.Aug 2017
  • Employee

Company Culture

o983

What I like about the company

Nothing

What I dislike about the company

Plano Management is awful, biased, clickish and do not kniw what they are doing

Company Culture
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Inclusive / Diverse
1.00
  • Company
    Trident USA Health Services, LLC
  • City
    Sparks
  • Are you a Current or Former Employee?
    n/a
  • Position
    Not specified

The following perks were offered to me

Health and wellness programs is offered
  • 25.Mar 2017
  • Employee

Suggestions for improvement

  • working harder. hire more staff

What I like about the company

Very easy money

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Life insurance is offered
  • Company
    Trident USA Health Services
  • City
    Charleston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Not specified

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered
  • 27.Dec 2014
  • Employee
  • FORBES
Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered
  • Company
    Trident USA Health Services, LLC
  • City
    Sparks
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered