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Trugreen:What's it like to work here?

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Reviews for Trugreen

Review factors

Feel-Good Factor

Company Culture
2.96
Support from management
2.83
Teamwork
3.15
Freedom to work independently
3.01
Internal Communication
2.81
Office / Work Environment
2.89
Environmental Friendliness
2.93
Work-Life Balance
2.48
Challenging Work
3.20
Inclusive / Diverse
3.33

Career factor

Gender Equality
3.43
Attitude towards older colleagues
3.32
Career Development
2.83
Overall compensation for your work
2.88
Company Image
2.92
Job Security
2.84
Handicapped Accessibility
3.08
Workplace Safety
3.36
Benefits

The following benefits are offered

Flex. working hours in 9 of 118 reviews Parking in 48 of 118 reviews Easy access to public transportation in 5 of 118 reviews Stock or equity options in 12 of 118 reviews 401(k) in 70 of 118 reviews No onsite daycare facility Reimbursed daycare in 7 of 118 reviews Ability to work remotely in 9 of 118 reviews Desirable office location in 24 of 118 reviews Tuition assistance in 8 of 118 reviews Paid Parental Leave in 8 of 118 reviews 401(k) Match in 61 of 118 reviews Flexible spending account in 20 of 118 reviews Paid time off in 72 of 118 reviews Healthcare (including vision and dental) in 72 of 118 reviews Relocation allowance in 6 of 118 reviews Life insurance in 67 of 118 reviews

The following perks are offered

On site cafeteria in 1 of 118 reviews Free (company provided) Meals in 7 of 118 reviews Health and wellness programs in 26 of 118 reviews Employee discounts in 52 of 118 reviews Vehicle allowance in 15 of 118 reviews Employee events in 12 of 118 reviews Pet friendly/Pets allowed in 1 of 118 reviews No fitness center on site Free Snacks/Drinks in 7 of 118 reviews
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Reviews

  • 06.Apr 2019
  • Employee

Suggestions for improvement

  • I am not unhappy in any way so there are no changes to mention.

What I like about the company

My company makes me feel valued.

What I dislike about the company

If everyone cared about the company like I do we would thrive.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    TruGreen
  • City
    Memphis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
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Suggestions for improvement

  • There are not many changes i can think to make. Everything is done very well.

What I like about the company

Everyone worries about each other. Always cqlling to help each other and check when someone is out

What I dislike about the company

Everyone always wishes to make more money.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Tru Green
  • City
    Evansville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered

Company Culture

My coworkers are the best part of the work experience.

Teamwork

We are scored each week on performance with customers and talk with our supervisors about how we can improve on our performance.

Freedom to work independently

CSR's work on their own, there are managers around if we have questions, but for the most part we are on our own.

Internal Communication

We get daily emails about what is happening within the company, what products are currently being used, and what to expect in the near future.

Gender Equality

My entire branch is women.

Attitude towards older colleagues

I think so.

Overall compensation for your work

CSRs should have much higher pay to take the kind of abuse from customers they get each and every minute of their day.

Work-Life Balance

Our schedules are based off of our work performance and seniority within the company...that's what I was told, but my score card is one of the highest and there are new hires in the company and I am still stuck with the late shift. No amount of complaining has gotten me a change, but a coworker below me now has the morning shift. I have family and things to do during the day, but I'm stuck at work for nine hours when I'm needed by my family.

Company Image

I have seen what happens within the company. I would definitely not say I am proud to work for them, it is just a job until I find something else.

Handicapped Accessibility

There are handicap spaces, but management uses them because they are closest to the entrance.

Challenging Work

Customer service takes a toll on the mind and can effect the body as well. The stress is more serious than people tend to believe. Customers call in steadily to complain and take out their frustrations on us who have not done anything wrong. It is mentally draining work and effects our daily lives and physical health when customers make us feel such horrible anxiety, it's no surprise why CSR's don't stick around for long. Customers can be very cruel to us.

Inclusive / Diverse

There are a variety of races in the company, they look more at performance than what your racial background is.

Suggestions for improvement

  • I think I just explained this in the last two questions, why do these questions sound the same? They're just reworded? I have made myself pretty clear already.

What I like about the company

The best part about Trugreen Lawn Care in customer service, is that I get my own personal cubicle that I can decorate just about any way I wish to try to keep a positive aspect on life when I have customers screaming in my headset saying that the tech didn't show up on time, calling me every name in the book when their price increased, or when they swear a steady stream of curse words at me because they want to cancel their service due to something that we have no control over. I just look at my pictures and think that one day I will be out of that job and doing something worthwhile. That's the only positive experience I can give you about Trugreen.

What I dislike about the company

I disapprove of the fact that management doesn't keep their word about how the scheduling should work, how I am having health issues because of the overwhelming amount of stress the job causes, and how I cannot even afford to pay my bills with what I'm paid each week.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered
  • Company
    TruGreen
  • City
    N/A
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 17.Mar 2019
  • Employee

Suggestions for improvement

  • Remove a specific manager from the staff to improve the overall environment

What I like about the company

Good bonus potential, and the independent work schedule.

What I dislike about the company

Management doesn't always care about needing to take emergency days off for family matters, they think you should be at work no matter what.

Company Culture
4.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Trugreen Limited Partnership
  • City
    Minnetonka
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • Nothing I can think of at this time

What I like about the company

Learned alot about beaming a better salesperson

What I dislike about the company

Nothing negative, just personally burned out on sales, needed a change

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Trugreen
  • City
    Evansville
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Support from management

sometimes we are asked to do too much work or work in poor weather

Suggestions for improvement

  • because this co.is on NY stock exchange, numbers must be obtained each month , this compromises common sense approach to doing optimum job for our customers

What I like about the company

steady paycheck, get to see results of hard work create happy customer

What I dislike about the company

often asked to do jobs that are not going to yield great results, or work in weather that is going to compromise the results of a job.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered
  • Company
    TRU GREEN
  • City
    Westbrook
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • 19.Jan 2019
  • Employee

Company Culture

no true managment

Support from management

no true managment

Teamwork

no

Freedom to work independently

not really

Internal Communication

no

Gender Equality

no

Attitude towards older colleagues

no

Work-Life Balance

no

Challenging Work

products did not aways work

Inclusive / Diverse

no

Suggestions for improvement

  • Working as a team would be great

What I like about the company

No really do not have any good things to say

What I dislike about the company

Managers do not manage as they should

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Reimbursed daycare is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Trugreen Limited Partnership
  • City
    Chicopee
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered

Suggestions for improvement

  • Strip the corporate desk jockeys of power and let the guys at the bottom who do the real work make the real decisions. If it werent for the technicians the corporate overlords wouldnt have anything, and most of them wouldnt have the know how or the stamina to do the real work we do to help keep the company running.

What I like about the company

You work by yourself all day, in the last few years i cant think of any other positives though

What I dislike about the company

Where to begin, they try to take away all our bonuses, if your short staffed you work 6 days a week for most of the year and get laid off a month early which makes you suffer through the winter bc unemployment doesnt pay much and all the bills you have to pay makes it almost impossible to save money for the winter, so you waut til you go back to work in the spring to start the vivcious cycle all over again, bc its what u have bc the job market is shit and tou want to make more than minimum wage

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    TruGreen
  • City
    Youngstown
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 15.Jan 2019
  • Employee

Company Culture

The culture of this company is very poor the turn over rate is outrageous no room for advancement they pick and choose who they want in a higher position even if your more qualified then the management they dont care

Support from management

Management is just a bunch of judgemental ass holes mark and chad need a reality check and moved down and replaced

Teamwork

There is no team work managers wont have your back even if they screw up they pawn it off on a employee

Freedom to work independently

There is no freedom micro manage everything, everything is tracked even the amount of time spent taking a crap

Internal Communication

Communication is poor they tell you to do something you do it and its a issue

Gender Equality

Nope chad dont think females belong in the company as a tech they belong in the office

Attitude towards older colleagues

They have zero patients for older employees because they dont move fast enough or work hard enough

Career Development

No chanve to improve your career dead end job

Overall compensation for your work

No more then 2% raise a year regaurdless of your work so do min and your good

Office / Work Environment

This is a joke as well i have seen several employees with disabilities get terminated because company has no room to work qith them seen one employee who was disabled out work everyone

Environmental Friendliness

Roothless cut throat

Work-Life Balance

There is no work life balance they think you should work 14 hours a day and get it done all they do is push numbers care less about customers

Company Image

Image is good till you work for em then it goes to shit

Job Security

HAHAHA NO SUCH THING NO MATTER WHAT

Handicapped Accessibility

Nope not at all needs removed from eeoc and veteran friendly as they arent

Inclusive / Diverse

No diversity at all

Suggestions for improvement

  • Improvement is do away with the racist discrimination job environment be honest and cut the bull sh!t

What I like about the company

Nothing there is nothing to like besides your outside everything else is a downfall

What I dislike about the company

Managment, racism, discrimination, talked down, lies

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) is offered Flexible spending account is offered Life insurance is offered
  • Company
    TruGreen
  • City
    Nashville
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered

Suggestions for improvement

  • An incentive plan for employees that work hard and end up picking up extra work everyday.

What I like about the company

I make good money. I love working outside and get to interact with all different types of people. I'm on my own but can call a manager if I need help understanding something. They are always more than happy to assist and never make you feel stupid.

What I dislike about the company

We work a lot of overtime. They sometimes expect to much out of their employees.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    TruGreen
  • City
    Fenton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee